相关论文: User Experience of Symptom Checkers: A Systematic …

Personal data cover multiple aspects of our daily life and activities, including health, finance, social, Internet, Etc. Personal data visualisations aim to improve the user experience when exploring these large amounts of personal data and…

Context: Over the past decade Software Engineering research has seen a steady increase in survey-based studies, and there are several guidelines providing support for those willing to carry out surveys. The need for auditing survey research…

Software quality in use comprises quality from the user's perspective. It has gained its importance in e-government applications, mobile-based applications, embedded systems, and even business process development. User's decisions on…

With the increasing awareness and concerns around privacy, many service providers offer their users various privacy controls. Through these controls, users gain greater authority over the collection, utilisation, and dissemination of their…

Prior to seeking professional medical care it is increasingly common for patients to use online resources such as automated symptom checkers. Many such systems attempt to provide a differential diagnosis based on the symptoms elucidated…

Context. Considering the importance of software testing to the development of high quality and reliable software systems, this paper aims to investigate how can work-related factors influence the motivation of software testers. Method. We…

We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become…

Context: Logging is an important part of modern software projects; logs are used in several tasks such as debugging and testing. Due to the complex nature of logging, it remains a difficult task with several pitfalls that could have serious…

- Like consumer electronic products, medical devices are becoming more complicated, with performance doubling every two years. With multiple commands and systems to negotiate, cognitive load can make it difficult for users to execute…

Recommender systems assist users in decision-making, where the presentation of recommended items and their explanations are critical factors for enhancing the overall user experience. Although various methods for generating explanations…

Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…

Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…

Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…

Context: The complexity of modern safety-critical systems in industries keep on increasing due to the rising number of features and functionalities. This calls for formal methods in order to entrust confidence in such systems. Nevertheless,…

This paper conducts an extensive review of biometric user authentication literature, addressing three primary research questions: (1) commonly used biometric traits and their suitability for specific applications, (2) performance factors…

Over the last years, we have seen several security incidents that compromised system safety, of which some caused physical harm to people. Meanwhile, various risk assessment methods have been developed that integrate safety and security,…

To enable human oversight, agentic AI systems often provide a trace of reasoning and action steps. Designing traces to have an informative, but not overwhelming, level of detail remains a critical challenge. In three user studies on a…

Background: Test-case quality has always been one of the major concerns in software testing. To improve test-case quality, it is important to better understand how practitioners perceive the quality of test-cases. Objective: Motivated by…

Users increasingly face multiple interface features on one hand, and constraints on available resources (e.g., time, attention) on the other. Understanding the sensitivity of users' well-being to feature type and resource constraints, is…

With the rapid advancement of information technology, the complexity of applications continues to increase, and the cybersecurity challenges we face are also escalating. This paper aims to investigate the methods and practices of system…