相关论文: User Experience of Symptom Checkers: A Systematic …

The easiness, speed, accuracy, security are the four main indicators of information quality that may be of concern to people for accessing information in a public institution dashboard system. To find out whether the data displayed on the…

Context: Software testability is the degree to which a software system or a unit under test supports its own testing. To predict and improve software testability, a large number of techniques and metrics have been proposed by both…

Artificial intelligence and social computing rely on hundreds of thousands of content reviewers to classify high volumes of harmful and forbidden content. Many workers report long-term, potentially irreversible psychological harm. This work…

Standard methods, standard test conditions and the use of good sensory practices are key elements of sensory testing. However, while compliance assessment by trained and expert assessors is well developed, few information is available on…

An increasing demand for bibliometric assessment of individuals has led to a growth of new bibliometric indicators as well as new variants or combinations of established ones. The aim of this review is to contribute with objective facts…

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Over the years, mobile phones have become versatile devices with a multitude of capabilities due to the plethora of embedded sensors that enable them to capture rich data unobtrusively. In a world where people are more conscious regarding…

This survey aims at providing a comprehensive overview of the recent trends in the field of modeling and simulation (M&S) of interactions between users and recommender systems and applications of the M&S to the performance improvement of…

This paper proposes a more comprehensive evaluation methodology to measure the usability and user experience qualities of accessible synchronous computer-mediated communication applications. The methodology goes beyond current practices by…

Background: It has long been suggested that user feedback, typically written in natural language by end-users, can help issue detection. However, for large-scale online service systems that receive a tremendous amount of feedback, it…

Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…

In recent years, many studies have applied wearable devices to capture psychophysiological data from software developers. However, the current literature lacks investigations that classify the studies and point out gaps to be explored. This…

Sentiment analysis (SA) is commonly applied to digital textual data, revealing insight into opinions and feelings. Many systematic reviews have summarized existing work, but often overlook discussions of validity and scientific practices.…

This paper describes the first stage of the ongoing development of two scales to measure online wellbeing and trust, based on the results of a series of workshops with younger and older adults. The first, the Online Wellbeing Scale includes…

Evaluating the user experience of a software system is an essential final step of every research. Several concepts such as flow, affective state, presences, or immersion exist to measure user experience. Typical measurement techniques…

System safety refers to a diverse engineering discipline assessing and improving various aspects of safety in socio-technical systems and their software-intensive sub-systems. While system safety has been a vital area of applied research…

Software testing is a fundamental process of software development, and prior work has shown that visualizations of test results support testers' decision-making. However, Human-Computer Interaction research on software testing has yet to…

We consider testing a cooperative and social practice that is shaped by the tools developers use, the tests they write, and their mindsets and human needs. This work is one part of a project that explores the human- and socio-technical…

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a…