相关论文: Personalized Interventions for Online Moderation

The increasing scale and complexity of online platforms raises critical policy questions around harmful content, digital well-being, and user autonomy. Traditional content moderation systems rely on centralised, top-down rules, often…

Research on children's online experience and computer interaction often overlooks the relationship children have with hidden algorithms that control the content they encounter. Furthermore, it is not only about how children interact with…

Personalization is pervasive in the online space as it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that personalization methods can propagate…

Content moderation in online platforms faces persistent challenges due to the evolving complexity of user-generated content and the limitations of traditional rule-based and machine learning approaches. While recent advances in large…

Social media platforms have transformed the dynamics of collective opinion formation, enabling rapid, large-scale interactions while simultaneously exposing online discourse to polarization and manipulation. Traditional models of opinion…

Online power-asymmetric conflicts are prevalent, and most platforms rely on human moderators to conduct moderation currently. Previous studies have been continuously focusing on investigating human moderation biases in different scenarios,…

The proliferation of online social networks has significantly reshaped the way individuals access and engage with information. While these platforms offer unprecedented connectivity, they may foster environments where users are increasingly…

Digital health interventions have been emerging in the last decade. Due to their interdisciplinary nature, digital health interventions are guided and influenced by theories (e.g., behavioral theories, behavior change technologies,…

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…

Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…

In many mobile health interventions, treatments should only be delivered in a particular context, for example when a user is currently stressed, walking or sedentary. Even in an optimal context, concerns about user burden can restrict which…

Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…

Online spaces involve diverse communities engaging in various forms of collaboration, which naturally give rise to discussions, some of which inevitably escalate into conflict or disputes. To address such situations, AI has primarily been…

This work explores the impact of moderation on users' enjoyment of conversational AI systems. While recent advancements in Large Language Models (LLMs) have led to highly capable conversational AIs that are increasingly deployed in…

Several one-fits-all intervention policies were introduced by the Online Social Networks (OSNs) platforms to mitigate potential harms. Nevertheless, some studies showed the limited effectiveness of these approaches. An alternative to this…

A long line of work in social psychology has studied variations in people's susceptibility to persuasion -- the extent to which they are willing to modify their opinions on a topic. This body of literature suggests an interesting…

Purpose: With the rise of mental health risks globally, it is urgent to provide effective mental health support. However, a holistic understanding of how people seek help for mental health problems remains limited, impeding the development…

Online communities serve as essential support channels for People Who Use Drugs (PWUD), providing access to peer support and harm reduction information. The moderation of these communities involves consequential decisions affecting member…

This study examines the failures and possibilities of contemporary social media governance through the lived experiences of various content moderation professionals. Drawing on participatory design workshops with 33 practitioners in both…

Mild cognitive impairment (MCI) may affect up to 20 % of people over 65 years old. Global incidence of MCI is increasing, and technology is being explored for early intervention. Theories of technology adoption predict that useful and easy…