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An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

软件工程 · 计算机科学 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

人机交互 · 计算机科学 2023-11-13 Arghavan Sanei , Jinghui Cheng

Most modern Issue Tracking Systems (ITSs) for open source software (OSS) projects allow users to add comments to issues. Over time, these comments accumulate into discussion threads embedded with rich information about the software project,…

软件工程 · 计算机科学 2019-02-20 Deeksha Arya , Wenting Wang , Jin L. C. Guo , Jinghui Cheng

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

人机交互 · 计算机科学 2019-02-21 Jinghui Cheng , Jin L. C. Guo

Computational notebooks, such as Jupyter, have been widely adopted by data scientists to write code for analyzing and visualizing data. Despite their growing adoption and popularity, there has been no thorough study to understand Jupyter…

Version control systems are integral to software development, with GitHub emerging as a popular online platform due to its comprehensive project management tools, including issue tracking and pull requests. However, GitHub lacks a direct…

软件工程 · 计算机科学 2024-07-31 Rifat Ara Proma , Paul Rosen

In recent years, Jupyter notebooks have grown in popularity in several domains of software engineering, such as data science, machine learning, and computer science education. Their popularity has to do with their rich features for…

软件工程 · 计算机科学 2022-04-01 Konstantin Grotov , Sergey Titov , Vladimir Sotnikov , Yaroslav Golubev , Timofey Bryksin

For Open Source Software (OSS) projects, discussions in Issue Tracking Systems (ITS) serve as a crucial collaboration mechanism for diverse stakeholders. However, these discussions can become lengthy and entangled, making it hard to find…

人机交互 · 计算机科学 2023-08-08 Saskia Gilmer , Avinash Bhat , Shuvam Shah , Kevin Cherry , Jinghui Cheng , Jin L. C. Guo

Background. Jupyter notebooks are one of the main tools used by data scientists. Notebooks include features (configuration scripts, markdown, images, etc.) that make them challenging to analyze compared to traditional software. As a result,…

软件工程 · 计算机科学 2025-07-28 Wenyuan Jiang , Diany Pressato , Harsh Darji , Thibaud Lutellier

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

人机交互 · 计算机科学 2025-03-05 Arghavan Sanei , Jinghui Cheng

User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these…

软件工程 · 计算机科学 2022-04-11 Jazlyn Hellman , Jiahao Chen , Md. Sami Uddin , Jinghui Cheng , Jin L. C. Guo

In a wave of growth, open-source projects need to modernize and change how they deal with processes, methods, and communication with their contributors. We could observe that open-source projects are constantly evolving to improve their…

软件工程 · 计算机科学 2021-10-05 Joselito Júnior , Gláucya Boechat , Ivan Machado

In open-source software (OSS), software vulnerabilities have significantly increased. Although researchers have investigated the perspectives of vulnerability reporters and OSS contributor security practices, understanding the perspectives…

软件工程 · 计算机科学 2025-02-04 Jessy Ayala , Yu-Jye Tung , Joshua Garcia

Context: Jupyter Notebook has emerged as a versatile tool that transforms how researchers, developers, and data scientists conduct and communicate their work. As the adoption of Jupyter notebooks continues to rise, so does the interest from…

软件工程 · 计算机科学 2026-01-06 Md Saeed Siddik , Hao Li , Cor-Paul Bezemer

Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

软件工程 · 计算机科学 2020-06-03 Sandra L. Ramírez-Mora , Hanna Oktaba , Helena Gómez-Adorno

Easy and mostly free access to the internet has resulted in the growing use of open source software (OSS). However, it is a common perception that closed proprietary software is still superior in areas such as software maintenance and…

软件工程 · 计算机科学 2015-12-01 Arif Raza , Luiz Fernando Capretz , Faheem Ahmed

The diverse community members who contribute to the discussions on issue tracking systems of open-source software projects often exhibit complex affective states such as sentiments and tones. These affective states can significantly…

软件工程 · 计算机科学 2021-03-22 Arghavan Sanei , Jinghui Cheng , Bram Adams

The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for diverse stakeholders in OSS usability discussions to express…

软件工程 · 计算机科学 2025-12-10 Arghavan Sanei , Chaima Amiri , Atefeh Shokrizadeh , Jinghui Cheng

Jupyter notebooks has emerged as a standard tool for data science programming. Programs in Jupyter notebooks are different from typical programs as they are constructed by a collection of code snippets interleaved with text and…

软件工程 · 计算机科学 2021-03-02 Malin Källén , Tobias Wrigstad

Computational notebooks, such as Jupyter Notebook, have become data scientists' de facto programming environments. Many visualization researchers and practitioners have developed interactive visualization tools that support notebooks, yet…

人机交互 · 计算机科学 2024-04-01 Zijie J. Wang , David Munechika , Seongmin Lee , Duen Horng Chau
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