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Online review systems are important components in influencing customers' purchase decisions. To manipulate a product's reputation, many stores hire large numbers of people to produce fake reviews to mislead customers. Previous methods…

社会与信息网络 · 计算机科学 2021-12-14 Chen Cao , Shihao Li , Shuo Yu , Zhikui Chen

How to tell if a review is real or fake? What does the underworld of fraudulent reviewing look like? Detecting suspicious reviews has become a major issue for many online services. We propose the use of a clique-finding approach to discover…

社会与信息网络 · 计算机科学 2015-09-22 Paras Jain , Shang-Tse Chen , Mozhgan Azimpourkivi , Duen Horng Chau , Bogdan Carbunar

Social reviews are indispensable resources for modern consumers' decision making. For financial gain, companies pay fraudsters preferably in groups to demote or promote products and services since consumers are more likely to be misled by a…

机器学习 · 计算机科学 2021-11-19 Saeedreza Shehnepoor , Roberto Togneri , Wei Liu , Mohammed Bennamoun

Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…

社会与信息网络 · 计算机科学 2019-07-30 Sarthika Dhawan , Siva Charan Reddy Gangireddy , Shiv Kumar , Tanmoy Chakraborty

The proliferation of fake reviews, often produced by organized groups, undermines consumer trust and fair competition on online platforms. These groups employ sophisticated strategies that evade traditional detection methods, particularly…

社会与信息网络 · 计算机科学 2026-03-10 Jing Zhang , Ke Huang , Yao Zhang , Bin Guo , Zhiwen Yu

Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…

社会与信息网络 · 计算机科学 2017-03-13 Saeedreza Shehnepoor , Mostafa Salehi , Reza Farahbakhsh , Noel Crespi

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

机器学习 · 计算机科学 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

社会与信息网络 · 计算机科学 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…

计算与语言 · 计算机科学 2022-11-04 G. M. Shahariar , Swapnil Biswas , Faiza Omar , Faisal Muhammad Shah , Samiha Binte Hassan

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…

信息检索 · 计算机科学 2020-11-17 Ziyang Wang , Wei Wei , Xian-Ling Mao , Guibing Guo , Pan Zhou , Shanshan Feng

Online marketplaces often witness opinion spam in the form of reviews. People are often hired to target specific brands for promoting or impeding them by writing highly positive or negative reviews. This often is done collectively in…

社会与信息网络 · 计算机科学 2020-04-14 Viresh Gupta , Aayush Aggarwal , Tanmoy Chakraborty

Over the past few years, there has been a substantial effort towards automated detection of fake news on social media platforms. Existing research has modeled the structure, style, content, and patterns in dissemination of online posts, as…

Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…

社会与信息网络 · 计算机科学 2020-08-21 Amir Jalaly Bidgolya , Zoleikha Rahmaniana

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

计算与语言 · 计算机科学 2016-09-12 Vlad Sandulescu , Martin Ester

In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…

机器学习 · 计算机科学 2025-09-29 Mst Eshita Khatun , Halima Akter , Tasnimul Rehan , Toufiq Ahmed

Online reviews have become a vital source of information in purchasing a service (product). Opinion spammers manipulate reviews, affecting the overall perception of the service. A key challenge in detecting opinion spam is obtaining ground…

机器学习 · 计算机科学 2019-05-24 Gray Stanton , Athirai A. Irissappane

Customers make a lot of reviews on online shopping websites every day, e.g., Amazon and Taobao. Reviews affect the buying decisions of customers, meanwhile, attract lots of spammers aiming at misleading buyers. Xianyu, the largest…

信息检索 · 计算机科学 2019-08-29 Ao Li , Zhou Qin , Runshi Liu , Yiqun Yang , Dong Li

Online reviews have become a valuable and significant resource, for not only consumers but companies, in decision making. In the absence of a trusted system, highly popular and trustworthy internet users will be assumed as members of the…

社会与信息网络 · 计算机科学 2020-04-22 Viet Trinh , Vikrant More , Samira Zare , Sheideh Homayon

In general, anomaly detection is the problem of distinguishing between normal data samples with well defined patterns or signatures and those that do not conform to the expected profiles. Financial transactions, customer reviews, social…

机器学习 · 计算机科学 2022-06-10 Paul Irofti , Andrei Patrascu , Andra Baltoiu

The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…

社会与信息网络 · 计算机科学 2016-08-03 David Savage , Xiuzhen Zhang , Xinghuo Yu , Pauline Chou , Qingmai Wang
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