相关论文: Empathy-Centric Design At Scale
Sustainability has over the past two decades emerged as a key concern in human-computer interaction, with a much critiqued focus on quantification and eco-feedback. This approach fits within a modernist framing of sustainability, treating…
In the digital health domain, ethical data collection practices are crucial for ensuring the availability of quality datasets that drive medical advancement. Data donation, allowing patients to share their medical data for secondary…
Cognitive Dimensions is a framework for analyzing human-computer interaction. It is used for meta-analysis, that is, for talking about characteristics of systems without getting bogged down in details of a particular implementation. In this…
Designers incorporate values in the design process that raise risks for vulnerable groups. Persuasion in user interfaces can quickly turn into manipulation and become potentially harmful for those groups in the realm of intellectual…
Social acceptability is an important consideration for HCI designers who develop technologies for social contexts. However, the current theoretical foundations of social acceptability research do not account for the complex interactions…
Modern technology driven information systems are part of our daily lives. However, this deep integration poses new challenges to the human computer interaction (HCI) professionals. With the rapid growth of mobile and cloud computing and the…
As a relatively new forum, ACM FAccT has become a key space for activists and scholars to critically examine emerging AI and ML technologies. It brings together academics, civil society members, and government representatives from diverse…
Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…
The success of employment is highly related to a job seeker's capability of communicating and collaborating with others. While leveraging one's network during the job-seeking process is intuitive to the neurotypical, this can be challenging…
When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in…
Accessible and inclusive design has gained increased attention in HCI, yet practical implementation remains challenging due to resource-intensive prototyping methods. Traditional approaches such as workshops, A-B tests, and co-design…
As digital health solutions continue to reshape healthcare delivery, telehealth software applications have become vital for improving accessibility, continuity of care, and patient outcomes. This paper presents an analysis of designing a…
It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
Empathetic dialogue requires not only recognizing a user's emotional state but also making strategy-aware, context-sensitive decisions throughout response generation. However, the lack of a comprehensive empathy strategy framework, explicit…
Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…
Nowadays, touch remains essential for emotional conveyance and interpersonal communication as more interactions are mediated remotely. While many studies have discussed the effectiveness of using haptics to communicate emotions,…
Globally distributed groups require collaborative systems to support their work. Besides being able to support the teamwork, these systems also should promote well-being and maximize the human potential that leads to an engaging system and…
There is a growing consensus in HCI and AI research that the design of AI systems needs to engage and empower stakeholders who will be affected by AI. However, the manner in which stakeholders should participate in AI design is unclear.…
As large language models (LLMs) continue to develop and gain widespread application, the ability of LLMs to exhibit empathy towards diverse group identities and understand their perspectives is increasingly recognized as critical. Most…