相关论文: Empathy-Centric Design At Scale

Autism Spectrum Disorder (ASD) can profoundly affect reciprocal social communication, resulting in substantial and challenging impairments. One aspect is that for people with ASD conversations in everyday life are challenging due to…

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

This paper proposes discomfort as a new material for HCI researchers and designers to consider in any application that helps a person develop a new skill, practice or state. Discomfort is a fundamental precursor of adaptation and adaptation…

Generative AI capabilities are rapidly transforming how we perceive, interact with, and relate to machines. This one-day workshop invites HCI researchers, designers, and practitioners to imaginatively inhabit and explore the possible…

Trust is a multilayered concept with critical relevance when it comes to introducing new technologies. Understanding how humans will interact with complex vehicle systems and preparing for the functional, societal and psychological aspects…

The unreflected promotion of diversity as a value in social interactions -- including technology-mediated ones -- risks emphasizing the benefits of inclusion at the cost of not recognizing the potential harm from failing to protect…

The aim of the workshop was to bring together experts working on open-domain dialogue research. In this speedily advancing research area many challenges still exist, such as learning information from conversations, and engaging in a…

Recognizing how technical systems can embody social values or cause harms, human-computer interaction (HCI) research often approaches addressing values and ethics in design by creating tools to help tech workers integrate social values into…

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

This workshop paper examines challenges in designing agentic AI systems from a citizen-centric perspective. Drawing on three participatory workshops conducted in 2025 with members of the general public and cross-sector stakeholders, we…

Participatory design has emerged as a popular approach to foreground ethical considerations in social robots by incorporating anticipated users and stakeholders as designers. Here we draw attention to the ethics of participatory design as a…

In our everyday life, we intuitively use space to regulate our social interactions. When we want to talk to someone, we approach them; if someone joins the conversation, we adjust our bodies to make space for them. In contrast, devices are…

Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

In the age of big data, companies and governments are increasingly using algorithms to inform hiring decisions, employee management, policing, credit scoring, insurance pricing, and many more aspects of our lives. AI systems can help us…

There are many different forms of design knowledge that guide and shape a designer's ability to act and realize potential realities. Methods and schemas are examples of design knowledge commonly used by design researchers and designers…

This workshop proposal focuses on best practices in UI/UX design for AI applications aimed at children, emphasising safety, engagement, and ethics. It aims to address the challenge of measuring the safety, trustworthiness, and reliability…

Two general routes have been followed to develop artificial agents that are sensitive to human values---a top-down approach to encode values into the agents, and a bottom-up approach to learn from human actions, whether from real-world…

This positional paper outlines our vision of 'adaptive architecture', which involves the integration of robotic technology to physically change an architectural space in supporting the changing needs of its occupants, in response to the…