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Evaluating the effects of moderation interventions is a task of paramount importance, as it allows assessing the success of content moderation processes. So far, intervention effects have been almost solely evaluated at the aggregated…

社会与信息网络 · 计算机科学 2023-03-02 Amaury Trujillo , Stefano Cresci

Should social media platforms override a community's self-policing when it repeatedly break rules? What actions can they consider? In light of this debate, platforms have begun experimenting with softer alternatives to outright bans. We…

社会与信息网络 · 计算机科学 2021-10-06 Eshwar Chandrasekharan , Shagun Jhaver , Amy Bruckman , Eric Gilbert

When toxic online communities on mainstream platforms face moderation measures, such as bans, they may migrate to other platforms with laxer policies or set up their own dedicated websites. Previous work suggests that within mainstream…

In the current landscape of online abuses and harms, effective content moderation is necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many moderation interventions is still unclear. Here, we assess the…

社会与信息网络 · 计算机科学 2025-02-10 Lorenzo Cima , Amaury Trujillo , Marco Avvenuti , Stefano Cresci

Most platforms, including Reddit, face a dilemma when applying interventions such as subreddit bans to toxic communities -- do they risk angering their user base by proactively enforcing stricter controls on discourse or do they defer…

社会与信息网络 · 计算机科学 2024-01-18 Hussam Habib , Rishab Nithyanand

In today's online environments, users encounter harm and abuse on a daily basis. Therefore, content moderation is crucial to ensure their safety and well-being. However, the effectiveness of many moderation interventions is still uncertain.…

计算机与社会 · 计算机科学 2025-07-02 Lorenzo Cima , Benedetta Tessa , Stefano Cresci , Amaury Trujillo , Marco Avvenuti

Reddit has found its communities playing a prominent role in originating and propagating problematic socio-political discourse. Reddit administrators have generally struggled to prevent or contain such discourse for several reasons…

社会与信息网络 · 计算机科学 2024-01-18 Hussam Habib , Maaz Bin Musa , Fareed Zaffar , Rishab Nithyanand

Reddit administrators have generally struggled to prevent or contain such discourse for several reasons including: (1) the inability for a handful of human administrators to track and react to millions of posts and comments per day and (2)…

社会与信息网络 · 计算机科学 2019-07-01 Hussam Habib , Maaz Bin Musa , Fareed Zaffar , Rishab Nithyanand

Online platforms face pressure to keep their communities civil and respectful. Thus, the bannings of problematic online communities from mainstream platforms like Reddit and Facebook are often met with enthusiastic public reactions.…

社会与信息网络 · 计算机科学 2023-10-25 Giuseppe Russo , Luca Verginer , Manoel Horta Ribeiro , Giona Casiraghi

As more people flock to social media to connect with others and form virtual communities, it is important to research how members of these groups interact to understand human behavior on the Web. In response to an increase in hate speech,…

社会与信息网络 · 计算机科学 2021-01-07 Pamela Bilo Thomas , Daniel Riehm , Maria Glenski , Tim Weninger

Current content moderation follows a reactive, trial-and-error approach, where interventions are applied and their effects are only measured post-hoc. In contrast, we introduce a proactive, predictive approach that enables moderators to…

计算机与社会 · 计算机科学 2026-02-09 Benedetta Tessa , Lorenzo Cima , Amaury Trujillo , Marco Avvenuti , Stefano Cresci

Social media platforms like Facebook and Reddit host thousands of user-governed online communities. These platforms sanction communities that frequently violate platform policies; however, public perceptions of such sanctions remain…

人机交互 · 计算机科学 2024-09-10 Shagun Jhaver

Widespread conspiracy theories may significantly impact our society. This paper focuses on the QAnon conspiracy theory, a consequential conspiracy theory that started on and disseminated successfully through social media. Our work…

社会与信息网络 · 计算机科学 2023-03-20 Kristen Engel , Yiqing Hua , Taixiang Zeng , Mor Naaman

Deplatforming, the permanent banning of entire communities, is a primary tool for content moderation on mainstream platforms. While prior research examines effects on banned communities or source platform health, the impact on alternative…

社会与信息网络 · 计算机科学 2025-12-30 Aleksandar Tomašević , Ana Vranić , Aleksandra Alorić , Marija Mitrović Dankulov

Online platforms have sanctioned individuals and communities associated with fringe movements linked to hate speech, violence, and terrorism, but can these sanctions contribute to the abandonment of these movements? Here, we investigate…

社会与信息网络 · 计算机科学 2025-05-08 Giuseppe Russo , Maciej Styczen , Manoel Horta Ribeiro , Robert West

Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…

人机交互 · 计算机科学 2025-08-11 Jackie Chan , Fred Choi , Koustuv Saha , Eshwar Chandrasekharan

Community rules play a key part in enabling or constraining the behaviors of members in online communities. However, little is unknown regarding whether and to what degree changing rules actually affects community dynamics. In this paper,…

社会与信息网络 · 计算机科学 2023-08-03 Anna Fang , Wenjie Yang , Haiyi Zhu

Engaging with diverse political views is important for reaching better collective decisions, however, users online tend to remain confined within ideologically homogeneous spaces. In this work, we study users who are members of these spaces…

社会与信息网络 · 计算机科学 2024-01-29 Alexandros Efstratiou

COVID-19 pandemic has adversely and disproportionately impacted people suffering from mental health issues and substance use problems. This has been exacerbated by social isolation during the pandemic and the social stigma associated with…

计算机与社会 · 计算机科学 2020-11-23 Amanuel Alambo , Swati Padhee , Tanvi Banerjee , Krishnaprasad Thirunarayan

Prior research on transparency in content moderation has demonstrated the benefits of offering post-removal explanations to sanctioned users. In this paper, we examine whether the influence of such explanations transcends those who are…

人机交互 · 计算机科学 2024-01-23 Shagun Jhaver , Himanshu Rathi , Koustuv Saha
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