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City governments in the United States are increasingly pressured to adopt emerging technologies. Yet, these systems often risk biased and disparate outcomes. Scholars studying public sector technology design have converged on the need to…

The prevailing wisdom is that more network bandwidth does not matter much and that website performance is primarily limited by network latency. However, as mobile websites become more complex and mobile network performance improves, does…

Aim: This research proposes the first solely sociodemographic measure of digital accessibility for Great Britain. Digital inaccessibility affects circa 10 million people who are unable to access or make full use of the internet,…

In today's rapidly expanding digital landscape, where access to timely online content is paramount to users, the underlying network infrastructure and latency performance significantly influence the user experience. We present an empirical…

While local governments have invested heavily in smart city infrastructure, significant disparities in adopting these services remain in urban areas. The success of many user-facing smart city technologies requires understanding barriers to…

Internet has become a foundation of our modern society. However, all regions or countries do not have the same Internet access regarding quality especially in the Indian Ocean Area (IOA). To improve this quality it is important to have a…

Rural connectivity is widely research topic for several years. In India, around 70% of the population have poor or no connectivity to access digital services. Different solutions are being tested and trialled around the world, especially in…

While informal settlements lack focused development and are highly dynamic, the quality of spatial data for these places may be uncertain. This study evaluates the quality and biases of AI-generated Open Building Datasets (OBDs) generated…

The growing homelessness crisis in the U.S. presents complex social, economic, and public health challenges, straining shelters, healthcare, and social services while limiting effective interventions. Traditional assessment methods struggle…

We live in the Digital Age in which both economy and society have been transforming significantly. The Internet and the connected digital devices are inseparable parts of our daily life and the engine of the economic growth. In this paper,…

In this paper, we empirically demonstrate the growing importance of reliability by measuring its effect on user behavior. We present an approach for broadband reliability characterization using data collected by many emerging national…

As the exploration of digital behavioral data revolutionizes communication research, understanding the nuances of data collection methodologies becomes increasingly pertinent. This study focuses on one prominent data collection approach,…

Accurately analyzing and modeling online browsing behavior play a key role in understanding users and technology interactions. In this work, we design and conduct a user study to collect browsing data from 31 participants continuously for…

Life-expectancy is a complex outcome driven by genetic, socio-demographic, environmental and geographic factors. Increasing socio-economic and health disparities in the United States are propagating the longevity-gap, making it a cause for…

Cycling is an outdoor activity with massive health benefits, and an effective solution towards sustainable urban transport. Despite these benefits and the recent rising popularity of cycling, most countries still have a negligible uptake.…

Internet access is essential for economic development and helping to deliver the Sustainable Development Goals, especially as even basic broadband can revolutionize available economic opportunities. Yet, more than one billion people still…

Architects and systems designers artfully balance multiple competing design constraints during the design process but are unable to translate between system metrics and end user experience. This work presents three methodologies to fill in…

Video conferencing applications (VCAs) have become a critical Internet application, even more so during the COVID-19 pandemic, as users worldwide now rely on them for work, school, and telehealth. It is thus increasingly important to…

Starlink delivers Internet services to users across terrestrial, maritime, and aviation domains. The prior works have studied its performance at fixed sites and in-motion vehicles, while an in-depth analysis of in-flight performance remains…

Search engines are the preferred tools for finding information on the Web. They are advancing to be the common helpers to answer any of our search needs. We use them to carry out simple look-up tasks and also to work on rather time…