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This paper analyzes the community safety guidelines of five text-to-image (T2I) generation platforms and audits five T2I models, focusing on prompts related to the representation of humans in areas that might lead to societal stigma. While…

计算机与社会 · 计算机科学 2024-09-27 Piera Riccio , Georgina Curto , Nuria Oliver

Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…

计算机与社会 · 计算机科学 2023-02-17 Manoel Horta Ribeiro , Justin Cheng , Robert West

Voice-based discussion forums where users can record audio messages which are then published for other users to listen and comment, are often moderated to ensure that the published audios are of good quality, relevant, and adhere to…

Most social media platforms implement content moderation to address interpersonal harms such as harassment. Content moderation relies on offender-centered, punitive approaches, e.g., bans and content removal. We consider an alternative…

人机交互 · 计算机科学 2023-06-09 Sijia Xiao , Shagun Jhaver , Niloufar Salehi

Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…

计算与语言 · 计算机科学 2023-02-21 Meng Ye , Karan Sikka , Katherine Atwell , Sabit Hassan , Ajay Divakaran , Malihe Alikhani

Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…

信息检索 · 计算机科学 2024-05-30 Nan Li , Bo Kang , Tijl De Bie

While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…

人机交互 · 计算机科学 2025-06-18 Lan Gao , Oscar Chen , Rachel Lee , Nick Feamster , Chenhao Tan , Marshini Chetty

Lack of moderation in online communities enables participants to incur in personal aggression, harassment or cyberbullying, issues that have been accentuated by extremist radicalisation in the contemporary post-truth politics scenario. This…

计算与语言 · 计算机科学 2018-01-08 Nestor Rodriguez , Sergio Rojas-Galeano

Attention capitalism has generated design processes and product development decisions that prioritize platform growth over all other considerations. To the extent limits have been placed on these incentives, interventions have primarily…

计算机与社会 · 计算机科学 2023-06-14 Nathaniel Lubin , Thomas Krendl Gilbert

The exponential growth of social media platforms such as Twitter and Facebook has revolutionized textual communication and textual content publication in human society. However, they have been increasingly exploited to propagate toxic…

计算与语言 · 计算机科学 2023-02-14 Wenxuan Wang , Jen-tse Huang , Weibin Wu , Jianping Zhang , Yizhan Huang , Shuqing Li , Pinjia He , Michael Lyu

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…

人机交互 · 计算机科学 2021-01-14 Jialun Aaron Jiang , Charles Kiene , Skyler Middler , Jed R. Brubaker , Casey Fiesler

We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

数据结构与算法 · 计算机科学 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

The exponential growth of social media platforms has brought about a revolution in communication and content dissemination in human society. Nevertheless, these platforms are being increasingly misused to spread toxic content, including…

软件工程 · 计算机科学 2023-08-22 Wenxuan Wang , Jingyuan Huang , Jen-tse Huang , Chang Chen , Jiazhen Gu , Pinjia He , Michael R. Lyu

One of the most expensive parts of maintaining a modern information-sharing platform (e.g., web search, social network) is the task of content-moderation-at-scale. Content moderation is the binary task of determining whether or not a given…

信息检索 · 计算机科学 2020-10-22 Gregory Coppola

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

人机交互 · 计算机科学 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

Harmful content detection models tend to have higher false positive rates for content from marginalized groups. In the context of marginal abuse modeling on Twitter, such disproportionate penalization poses the risk of reduced visibility,…

计算与语言 · 计算机科学 2022-10-13 Kyra Yee , Alice Schoenauer Sebag , Olivia Redfield , Emily Sheng , Matthias Eck , Luca Belli

Content moderators play a key role in keeping the conversation on social media healthy. While the high volume of content they need to judge represents a bottleneck to the moderation pipeline, no studies have explored how models could…

计算与语言 · 计算机科学 2024-06-07 Agostina Calabrese , Leonardo Neves , Neil Shah , Maarten W. Bos , Björn Ross , Mirella Lapata , Francesco Barbieri

In today's digital world, interaction with online platforms is ubiquitous, and thus content moderation is important for protecting users from content that do not comply with pre-established community guidelines. Having a robust content…

计算机科学与博弈论 · 计算机科学 2022-02-15 Amine Allouah , Christian Kroer , Xuan Zhang , Vashist Avadhanula , Anil Dania , Caner Gocmen , Sergey Pupyrev , Parikshit Shah , Nicolas Stier

This paper highlights the developing need for quantitative modes for capturing and monitoring malicious communication in social media. There has been a deliberate "weaponization" of messaging through the use of social networks including by…

计算机与社会 · 计算机科学 2024-05-28 Andy Skumanich , Han Kyul Kim

Intelligent systems for the annotation of media content are increasingly being used for the automation of parts of social science research. In this domain the problem of integrating various Artificial Intelligence (AI) algorithms into a…

多智能体系统 · 计算机科学 2018-06-05 Ilias Flaounas , Thomas Lansdall-Welfare , Panagiota Antonakaki , Nello Cristianini