相关论文: With One Voice: Composing a Travel Voice Assistant…

In general, self help systems are being increasingly deployed by service based industries because they are capable of delivering better customer service and increasingly the switch is to voice based self help systems because they provide a…

Virtual assistants are becoming increasingly important speech-driven Information Retrieval platforms that assist users with various tasks. We discuss open problems and challenges with respect to modeling spoken information queries for…

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

The adoption of voice assistants like Alexa or Siri has grown rapidly, allowing users to instantly access information via voice search. Query suggestion is a standard feature of screen-based search experiences, allowing users to explore…

In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are…

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Voice assistants have recently achieved remarkable commercial success. However, the current generation of these devices is typically capable of only reactive interactions. In other words, interactions have to be initiated by the user, which…

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…

Voice assistants have sharply risen in popularity in recent years, but their use has been limited mostly to simple applications like music, hands-free search, or control of internet-of-things devices. What would it take for voice assistants…

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

A general approach for building a smart assistant that guides a user from a forecast generated by a machine learning model through a sequence of decision-making steps is presented. We develop a methodology to build such a system. The system…

Despite huge gains in performance in natural language understanding via large language models in recent years, voice assistants still often fail to meet user expectations. In this study, we conducted a mixed-methods analysis of how voice…

We present Speakerly, a new real-time voice-based writing assistance system that helps users with text composition across various use cases such as emails, instant messages, and notes. The user can interact with the system through…

Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Voice assistants help users make phone calls, send messages, create events, navigate, and do a lot more. However, assistants have limited capacity to understand their users' context. In this work, we aim to take a step in this direction.…

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

Mobile access to information is a considerable problem for many users, especially to information found on the Web. In this paper, we explore how a voice-controlled service, accessible by telephone, could support mobile users' needs for…