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相关论文: Exemplars-guided Empathetic Response Generation Co…

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Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

计算与语言 · 计算机科学 2020-12-09 Anuradha Welivita , Pearl Pu

The increasing use of dialogue agents makes it extremely desirable for them to understand and acknowledge the implied emotions to respond like humans with empathy. Chatbots using traditional techniques analyze emotions based on the context…

计算与语言 · 计算机科学 2021-05-27 Akhilesh Ravi , Amit Yadav , Jainish Chauhan , Jatin Dholakia , Naman Jain , Mayank Singh

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

计算机与社会 · 计算机科学 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

Generating emotionally appropriate responses in conversations with large language models presents a significant challenge due to the complexities of human emotions and cognitive processes, which remain largely underexplored in their…

计算与语言 · 计算机科学 2024-10-21 June M. Liu , He Cao , Renliang Sun , Rui Wang , Yu Li , Jiaxing Zhang

We present an annotation approach to capturing emotional and cognitive empathy in student-written peer reviews on business models in German. We propose an annotation scheme that allows us to model emotional and cognitive empathy scores…

计算与语言 · 计算机科学 2021-06-01 Thiemo Wambsganss , Christina Niklaus , Matthias Söllner , Siegfried Handschuh , Jan Marco Leimeister

Emotion recognition and generation have emerged as crucial topics in Artificial Intelligence research, playing a significant role in enhancing human-computer interaction within healthcare, customer service, and other fields. Although…

机器学习 · 计算机科学 2025-02-12 Rebecca Mobbs , Dimitrios Makris , Vasileios Argyriou

The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…

计算机与社会 · 计算机科学 2020-09-04 Marialejandra Garcia Corretjer , David Miralles , Raquel Ros

One challenge for dialogue agents is to recognize feelings of the conversation partner and respond accordingly. In this work, RoBERTa-GPT2 is proposed for empathetic dialogue generation, where the pre-trained auto-encoding RoBERTa is…

计算与语言 · 计算机科学 2021-09-08 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

人工智能 · 计算机科学 2019-08-16 Özge Nilay Yalçın

Models for affective text generation have shown a remarkable progress, but they commonly rely only on basic emotion theories or valance/arousal values as conditions. This is appropriate when the goal is to create explicit emotion statements…

计算与语言 · 计算机科学 2023-07-27 Yarik Menchaca Resendiz , Roman Klinger

Affective computing stands at the forefront of artificial intelligence (AI), seeking to imbue machines with the ability to comprehend and respond to human emotions. Central to this field is emotion recognition, which endeavors to identify…

机器学习 · 计算机科学 2024-07-08 Fei Ma , Yucheng Yuan , Yifan Xie , Hongwei Ren , Ivan Liu , Ying He , Fuji Ren , Fei Richard Yu , Shiguang Ni

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

音频与语音处理 · 电气工程与系统科学 2026-03-11 Soumya Dutta

Recent years have witnessed great progress on building emotional chatbots. Tremendous methods have been proposed for chatbots to generate responses with given emotions. However, the emotion changes of the user during the conversation has…

计算与语言 · 计算机科学 2021-05-19 Hao Jiang , Yutao Zhu , Xinyu Zhang , Zhicheng Dou , Pan Du , Te Pi , Yantao Jia

Proto-personas are commonly used during early-stage Product Discovery, such as Lean Inception, to guide product definition and stakeholder alignment. However, the manual creation of proto-personas is often time-consuming, cognitively…

Grounding dialogue generation by extra knowledge has shown great potentials towards building a system capable of replying with knowledgeable and engaging responses. Existing studies focus on how to synthesize a response with proper…

计算与语言 · 计算机科学 2022-04-13 Xueliang Zhao , Tingchen Fu , Chongyang Tao , Wei Wu , Dongyan Zhao , Rui Yan

The integration of emotional intelligence in machines is an important step in advancing human-computer interaction. This demands the development of reliable end-to-end emotion recognition systems. However, the scarcity of public affective…

人机交互 · 计算机科学 2023-06-07 Alireza F. Nia , Vanessa Tang , Gonzalo Maso Talou , Mark Billinghurst

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Emotion recognition is a classic field of research with a typical setup extracting features and feeding them through a classifier for prediction. On the other hand, generative models jointly capture the distributional relationship between…

机器学习 · 计算机科学 2020-11-16 Saurabh Sahu , Rahul Gupta , Carol Espy-Wilson

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

计算与语言 · 计算机科学 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…