相关论文: To Trust or to Think: Cognitive Forcing Functions …
AI has the potential to augment human decision making. However, even high-performing models can produce inaccurate predictions when deployed. These inaccuracies, combined with automation bias, where humans overrely on AI predictions, can…
Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…
Psychological research has identified different patterns individuals have while making decisions, such as vigilance (making decisions after thorough information gathering), hypervigilance (rushed and anxious decision-making), and…
In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…
In AI-assisted decision-making, it is crucial but challenging for humans to achieve appropriate reliance on AI. This paper approaches this problem from a human-centered perspective, "human self-confidence calibration". We begin by proposing…
Providing well-calibrated AI confidence can help promote users' appropriate trust in and reliance on AI, which are essential for AI-assisted decision-making. However, calibrating AI confidence -- providing confidence score that accurately…
In today's society, where Artificial Intelligence (AI) has gained a vital role, concerns regarding user's trust have garnered significant attention. The use of AI systems in high-risk domains have often led users to either under-trust it,…
Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…
Artificial intelligence (AI) has demonstrated strong potential in clinical diagnostics, often achieving accuracy comparable to or exceeding that of human experts. A key challenge, however, is that AI reasoning frequently diverges from…
With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…
While natural-language explanations from large language models (LLMs) are widely adopted to improve transparency and trust, their impact on objective human-AI team performance remains poorly understood. We identify a Persuasion Paradox:…
Large Reasoning Models (LRMs) achieve strong performance through explicit chain-of-thought reasoning but suffer from \textit{overthinking}: generating excessive reasoning tokens even for trivial queries. {Beyond inflating cost, overthinking…
As generative AI (GenAI) systems become increasingly proficient at simulating human-like and well-reasoned text, users may attribute authority to AI outputs, shaping how they engage with writing and reasoning tasks. While prior work has…
Older adults often experience increased difficulty in decision making due to age-related declines particularly in contexts that require information search or the generation of alternatives from memory. This study examined whether using…
Human-AI collaboration outcomes depend strongly on human self-confidence calibration, which drives reliance or resistance toward AI's suggestions. This work presents two studies examining whether calibration of self-confidence before…
Both the general public and academic communities have raised concerns about sycophancy, the phenomenon of artificial intelligence (AI) excessively agreeing with or flattering users. Yet, beyond isolated media reports of severe consequences,…
Collaborative decision-making with artificial intelligence (AI) agents presents opportunities and challenges. While human-AI performance often surpasses that of individuals, the impact of such technology on human behavior remains…
Counterfactual (CF) explanations have been employed as one of the modes of explainability in explainable AI-both to increase the transparency of AI systems and to provide recourse. Cognitive science and psychology, however, have pointed out…
Artificial intelligence (AI) provides considerable opportunities to assist human work. However, one crucial challenge of human-AI collaboration is that many AI algorithms operate in a black-box manner where the way how the AI makes…
The growing integration of artificial intelligence (AI) into human cognition raises a fundamental question: does AI merely improve efficiency, or does it alter how we think? This study experimentally tested whether short-term exposure to…