相关论文: Moderation Challenges in Voice-based Online Commun…
Content moderation on social media platforms shapes the dynamics of online discourse, influencing whose voices are amplified and whose are suppressed. Recent studies have raised concerns about the fairness of content moderation practices,…
Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…
In this paper we argue that policies are an increasing concern for organizations that are operating a web site. Examples of policies that are relevant in the domain of the web address issues such as privacy of personal data, accessibility…
Moderation and blocking behavior, both closely related to the mitigation of abuse and misinformation on social platforms, are fundamental mechanisms for maintaining healthy online communities. However, while centralized platforms typically…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
The AI development community is increasingly making use of hosting intermediaries such as Hugging Face provide easy access to user-uploaded models and training data. These model marketplaces lower technical deployment barriers for hundreds…
In many online communities, community leaders (i.e., moderators and administrators) can proactively filter undesired content by requiring posts to be approved before publication. But although many communities adopt post approvals, there has…
Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and…
This paper addresses policy challenges of complex virtual environments such as virtual worlds, social network sites, and massive multiplayer online games. The complexity of these environments--apparent by the rich user interactions and…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
Online discourse takes place in corporate-controlled spaces thought by users to be public realms. These platforms in name enable free speech but in practice implement varying degrees of censorship either by government edict or by uneven and…
Online discussions often derail into toxic exchanges between participants. Recent efforts mostly focused on detecting antisocial behavior after the fact, by analyzing single comments in isolation. To provide more timely notice to human…
Social media users may perceive moderation decisions by the platform differently, which can lead to frustration and dropout. This study investigates users' perceived justice and fairness of online moderation decisions when they are exposed…
On Reddit, the moderation queue (modqueue) is a primary interface for moderators to review reported content. Despite its central role in Reddit's community-reliant moderation model, little is known about how moderators actually use it in…
Trolling in online communities typically involves disruptive behaviors such as provoking anger and manipulating discussions, leading to a polarized atmosphere and emotional distress. Robust moderation is essential for mitigating these…
The spread of hate speech on social media space is currently a serious issue. The undemanding access to the enormous amount of information being generated on these platforms has led people to post and react with toxic content that…
Most platforms, including Reddit, face a dilemma when applying interventions such as subreddit bans to toxic communities -- do they risk angering their user base by proactively enforcing stricter controls on discourse or do they defer…
Online communities can serve as meaningful sources of social support, particularly for marginalized and vulnerable groups. Disclosure of personal information facilitates integration into online communities but may also expose individuals to…
Community-level blocklists are key to content moderation practices in decentralized social media. These blocklists enable moderators to prevent other communities, such as those acting in bad faith, from interacting with their own -- and, if…