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Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

计算与语言 · 计算机科学 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

计算与语言 · 计算机科学 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Current advances in machine translation increase the need for translators to switch from traditional translation to post-editing of machine-translated text, a process that saves time and improves quality. Human and artificial intelligence…

人机交互 · 计算机科学 2019-03-08 Nico Herbig , Santanu Pal , Josef van Genabith , Antonio Krüger

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

人机交互 · 计算机科学 2024-03-12 Anuradha Welivita , Pearl Pu

Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…

计算与语言 · 计算机科学 2024-11-01 Daniel Philipov , Vardhan Dongre , Gokhan Tur , Dilek Hakkani-Tür

As social robots see increasing deployment within the general public, improving the interaction with those robots is essential. Spoken language offers an intuitive interface for the human-robot interaction (HRI), with dialogue management…

机器人学 · 计算机科学 2025-02-04 Merle M. Reimann , Florian A. Kunneman , Catharine Oertel , Koen V. Hindriks

Recent advancements in AI reasoning have driven substantial improvements across diverse tasks. A critical open question is whether these improvements also yields better knowledge transfer: the ability of models to communicate reasoning in…

人工智能 · 计算机科学 2025-06-10 Quan Shi , Carlos E. Jimenez , Shunyu Yao , Nick Haber , Diyi Yang , Karthik Narasimhan

A Chatbot serves as a communication tool between a human user and a machine to achieve an appropriate answer based on the human input. In more recent approaches, a combination of Natural Language Processing and sequential models are used to…

计算与语言 · 计算机科学 2023-09-11 Nura Esfandiari , Kourosh Kiani , Razieh Rastgoo

Machine Translation (MT) has the potential to help people overcome language barriers and is widely used in high-stakes scenarios, such as in hospitals. However, in order to use MT reliably and safely, users need to understand when to trust…

人机交互 · 计算机科学 2022-05-17 Wesley Hanwen Deng , Nikita Mehandru , Samantha Robertson , Niloufar Salehi

A significant element of human cooperative intelligence lies in our ability to identify opportunities for fruitful collaboration; and conversely to recognise when the task at hand is better pursued alone. Research on flexible cooperation in…

多智能体系统 · 计算机科学 2026-03-10 Max Taylor-Davies , Neil Bramley , Christopher G. Lucas

Conversational human-likeness plays a central role in human-AI interaction, yet it has remained difficult to define, measure, and optimize. As a result, improvements in human-like behavior are largely driven by scale or broad supervised…

人工智能 · 计算机科学 2026-01-08 Masum Hasan , Junjie Zhao , Ehsan Hoque

The recently released ChatGPT has demonstrated surprising abilities in natural language understanding and natural language generation. Machine translation relies heavily on the abilities of language understanding and generation. Thus, in…

计算与语言 · 计算机科学 2023-04-24 Yuan Gao , Ruili Wang , Feng Hou

The introduction of Artificial Intelligence (AI) generative language models such as GPT (Generative Pre-trained Transformer) and tools such as ChatGPT has triggered a revolution that can transform how text is generated. This has many…

计算与语言 · 计算机科学 2025-03-17 Pedro Reviriego , Javier Conde , Elena Merino-Gómez , Gonzalo Martínez , José Alberto Hernández

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

人机交互 · 计算机科学 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

人工智能 · 计算机科学 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Starting from the 1950s, Machine Translation (MT) was challenged by different scientific solutions, which included rule-based methods, example-based and statistical models (SMT), to hybrid models, and very recent years the neural models…

计算与语言 · 计算机科学 2025-08-07 Lifeng Han , Serge Gladkoff

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

人机交互 · 计算机科学 2020-12-17 Sarada Devaram

Goal changes are a defining feature of real world multi-turn interactions, yet current agent benchmarks primarily evaluate static objectives or one-shot tool use. We introduce AgentChangeBench, a benchmark explicitly designed to measure how…

人工智能 · 计算机科学 2025-10-22 Manik Rana , Calissa Man , Anotida Expected Msiiwa , Jeffrey Paine , Kevin Zhu , Sunishchal Dev , Vasu Sharma , Ahan M R

Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…

人机交互 · 计算机科学 2025-03-21 Loukas Triantafyllopoulos , Dimitris Kalles

One challenge for evaluating current sequence- or dialogue-level chatbots, such as Empathetic Open-domain Conversation Models, is to determine whether the chatbot performs in an emotionally consistent way. The most recent work only…

计算与语言 · 计算机科学 2021-12-06 Chenxiao Liu , Guanzhi Deng , Tao Ji , Difei Tang , Silai Zheng