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相关论文: Chatbots as conversational healthcare services

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As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

人机交互 · 计算机科学 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

计算机与社会 · 计算机科学 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

计算与语言 · 计算机科学 2023-08-11 Sakib Shahriar , Kadhim Hayawi

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots, intended for casual conversation with a user, as well as task-oriented agents that generally engage in discussions intended to reach one or several…

计算与语言 · 计算机科学 2022-02-08 Mattias Wahde , Marco Virgolin

Access to health information and services among women continues to be a major challenge in many communities globally. In recent years, there has been a growing interest in the potential of chatbots to address this information and access…

计算机与社会 · 计算机科学 2025-02-25 Manvi S , Roshini Deva , Neha Madhiwalla , Azra Ismail

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

计算与语言 · 计算机科学 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

软件工程 · 计算机科学 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

This paper outlines a social robot platform for providing health information. In comparison with previous findings for accessing information online, the use of a social robot may affect which factors users consider important when evaluating…

人机交互 · 计算机科学 2020-12-23 David Cameron , Marina Sarda Gou , Laura Sbaffi

The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…

人机交互 · 计算机科学 2024-04-23 Samuel Rhys Cox

Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…

人机交互 · 计算机科学 2024-01-24 Ana Paula Chaves , Marco Aurelio Gerosa

Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

We find ourselves on the ever-shifting cusp of an AI revolution -- with potentially metamorphic implications for the future practice of healthcare. For many, such innovations cannot come quickly enough; as healthcare systems worldwide…

Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…

人机交互 · 计算机科学 2026-02-06 Alastair Howcroft , Amber Bennett-Weston , Ahmad Khan , Joseff Griffiths , Simon Gay , Jeremy Howick

Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…

密码学与安全 · 计算机科学 2020-12-03 Sofian Hamad , Taoufik Yeferny

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

计算机与社会 · 计算机科学 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

This paper introduces Med-Bot, an AI-powered chatbot designed to provide users with accurate and reliable medical information. Utilizing advanced libraries and frameworks such as PyTorch, Chromadb, Langchain and Autogptq, Med-Bot is built…

人工智能 · 计算机科学 2024-11-15 Ahan Bhatt , Nandan Vaghela

Chatbot is a machine with the ability to answer automatically through a conversational interface. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or…

人机交互 · 计算机科学 2022-08-24 Sagina Athikkal , John Jenq

Chatbots are a rapidly expanding application of dialogue systems with companies switching to bot services for customer support, and new applications for users interested in casual conversation. One style of casual conversation is argument,…

计算与语言 · 计算机科学 2017-09-12 Geetanjali Rakshit , Kevin K. Bowden , Lena Reed , Amita Misra , Marilyn Walker