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We introduce the dialog intent induction task and present a novel deep multi-view clustering approach to tackle the problem. Dialog intent induction aims at discovering user intents from user query utterances in human-human conversations…

计算与语言 · 计算机科学 2020-09-17 Hugh Perkins , Yi Yang

Recommender systems have played a critical role in diverse digital services such as e-commerce, streaming media, social networks, etc. If we know what a user's intent is in a given session (e.g. do they want to watch short videos or a movie…

信息检索 · 计算机科学 2025-05-22 Sejoon Oh , Moumita Bhattacharya , Yesu Feng , Sudarshan Lamkhede

As open-ended human-chatbot interaction becomes commonplace, sensitive content detection gains importance. In this work, we propose a two stage semi-supervised approach to bootstrap large-scale data for automatic sensitive language…

计算与语言 · 计算机科学 2018-12-03 Chandra Khatri , Behnam Hedayatnia , Rahul Goel , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…

计算与语言 · 计算机科学 2021-10-26 Eyal Ben-David , Boaz Carmeli , Ateret Anaby-Tavor

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

声音 · 计算机科学 2025-07-11 Zhao Ren , Rathi Adarshi Rammohan , Kevin Scheck , Sheng Li , Tanja Schultz

Identifying the unknown (novel) user intents that have never appeared in the training set is a challenging task in the dialogue system. In this paper, we present a two-stage method for detecting unknown intents. We use bidirectional long…

计算与语言 · 计算机科学 2019-06-04 Ting-En Lin , Hua Xu

Coherence across multiple turns is a major challenge for state-of-the-art dialogue models. Arguably the most successful approach to automatically learning text coherence is the entity grid, which relies on modelling patterns of distribution…

计算与语言 · 计算机科学 2018-06-22 Alessandra Cervone , Evgeny Stepanov , Giuseppe Riccardi

The tasks of out-of-domain (OOD) intent discovery and generalized intent discovery (GID) aim to extend a closed intent classifier to open-world intent sets, which is crucial to task-oriented dialogue (TOD) systems. Previous methods address…

计算与语言 · 计算机科学 2023-10-17 Xiaoshuai Song , Keqing He , Pei Wang , Guanting Dong , Yutao Mou , Jingang Wang , Yunsen Xian , Xunliang Cai , Weiran Xu

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

计算与语言 · 计算机科学 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

As voice assistants cement their place in our technologically advanced society, there remains a need to cater to the diverse linguistic landscape, including colloquial forms of low-resource languages. Our study introduces the first-ever…

计算与语言 · 计算机科学 2023-10-18 Fardin Ahsan Sakib , A H M Rezaul Karim , Saadat Hasan Khan , Md Mushfiqur Rahman

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Intention recognition, or the ability to anticipate the actions of another agent, plays a vital role in the design and development of automated assistants that can support humans in their daily tasks. In particular, industrial settings pose…

人工智能 · 计算机科学 2024-11-27 Juan Carlos Saborio , Joachim Hertzberg

Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research has proposed diverse interaction techniques to support this…

人机交互 · 计算机科学 2026-01-29 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Brandon Chin , Juho Kim

Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce…

机器学习 · 计算机科学 2020-05-05 Raviteja Anantha , Srinivas Chappidi , William Dawoodi

While most prior research has focused on improving the precision of multimodal trajectory predictions, the explicit modeling of multimodal behavioral intentions (e.g., yielding, overtaking) remains relatively underexplored. This paper…

机器人学 · 计算机科学 2026-02-19 Jiawei Sun , Xibin Yue , Jiahui Li , Tianle Shen , Chengran Yuan , Shuo Sun , Sheng Guo , Quanyun Zhou , Marcelo H Ang

We present a probabilistic intent modeling framework for large language model (LLM) agents in multi-turn social dialogue. The framework maintains a belief distribution over a partner's latent intentions, initialized from contextual priors…

人工智能 · 计算机科学 2025-10-22 Feifan Xia , Yuyang Fang , Defang Li , Yantong Xie , Weikang Li , Yang Li , Deguo Xia , Jizhou Huang

Transformer-based language models have achieved remarkable success in few-shot in-context learning and drawn a lot of research interest. However, these models' performance greatly depends on the choice of the example prompts and also has…

计算与语言 · 计算机科学 2023-06-21 Genta Indra Winata , Liang-Kang Huang , Soumya Vadlamannati , Yash Chandarana

Human intention-based systems enable robots to perceive and interpret user actions to interact with humans and adapt to their behavior proactively. Therefore, intention prediction is pivotal in creating a natural interaction with social…

机器人学 · 计算机科学 2025-04-09 Hassan Ali , Philipp Allgeuer , Stefan Wermter

Intention recognition is an important step to facilitate collaboration among multiple agents. Existing work mainly focuses on intention recognition in a single-agent setting and uses a descriptive model, e.g. Bayesian networks, in the…

人工智能 · 计算机科学 2022-10-31 Zhang Zhang , Yifeng Zeng , Yinghui Pan

Recent breakthroughs of pretrained language models have shown the effectiveness of self-supervised learning for a wide range of natural language processing (NLP) tasks. In addition to standard syntactic and semantic NLP tasks, pretrained…

计算与语言 · 计算机科学 2019-12-23 Wenhan Xiong , Jingfei Du , William Yang Wang , Veselin Stoyanov
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