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相关论文: Towards Persona-Based Empathetic Conversational Mo…

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In this paper, we show how a Portuguese BERT model can be combined with structured data in order to deploy a chatbot based on a finite state machine to create a conversational AI system that helps a real-estate company to predict its…

计算与语言 · 计算机科学 2021-12-06 André Barbosa , Alan Godoy

Current language models are usually trained using a self-supervised scheme, where the main focus is learning representations at the word or sentence level. However, there has been limited progress in generating useful discourse-level…

计算与语言 · 计算机科学 2021-09-13 Vladimir Araujo , Andrés Villa , Marcelo Mendoza , Marie-Francine Moens , Alvaro Soto

The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…

计算机与社会 · 计算机科学 2020-09-04 Marialejandra Garcia Corretjer , David Miralles , Raquel Ros

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

人机交互 · 计算机科学 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Providing emotional support through dialogue systems is becoming increasingly important in today's world, as it can support both mental health and social interactions in many conversation scenarios. Previous works have shown that using…

计算与语言 · 计算机科学 2024-03-08 Seunghee Han , Se Jin Park , Chae Won Kim , Yong Man Ro

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

计算机与社会 · 计算机科学 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

人机交互 · 计算机科学 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

计算与语言 · 计算机科学 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

计算与语言 · 计算机科学 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

This study investigates the elicitation of empathy toward a third party through interaction with social agents. Participants engaged with either a physical robot or a voice-enabled chatbot, both driven by a large language model (LLM)…

人机交互 · 计算机科学 2025-03-27 Liza Darwesh , Jaspreet Singh , Marin Marian , Eduard Alexa , Koen Hindriks , Kim Baraka

Experiential learning has been known to be an engaging and effective modality for personal and professional development. The Metaverse provides ample opportunities for the creation of environments in which such experiential learning can…

人工智能 · 计算机科学 2022-05-09 Arjun Nagendran , Scott Compton , William Follette , Artem Golenchenko , Anna Compton , Jonathan Grizou

How human-like do conversational robots need to look to enable long-term human-robot conversation? One essential aspect of long-term interaction is a human's ability to adapt to the varying degrees of a conversational partner's engagement…

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

计算与语言 · 计算机科学 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

计算与语言 · 计算机科学 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

The double empathy problem recasts the difficulty of forming empathy bonds in social interactions between autistic and neurotypical individuals as a bidirectional problem, rather than due to a deficit exclusive to the person on the…

物理与社会 · 物理学 2026-02-04 Enrique Calderoli , Maria Cristina Varriale , Flávio Kapczinski

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

计算与语言 · 计算机科学 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

Debate is the process of exchanging viewpoints or convincing others on a particular issue. Recent research has provided empirical evidence that the persuasiveness of an argument is determined not only by language usage but also by…

计算与语言 · 计算机科学 2024-10-08 Chunkit Chan , Cheng Jiayang , Xin Liu , Yauwai Yim , Yuxin Jiang , Zheye Deng , Haoran Li , Yangqiu Song , Ginny Y. Wong , Simon See

Autism Spectrum Disorder (ASD) can profoundly affect reciprocal social communication, resulting in substantial and challenging impairments. One aspect is that for people with ASD conversations in everyday life are challenging due to…

人机交互 · 计算机科学 2024-07-31 Christian Poglitsch , Johanna Pirker

Large Language Model-powered conversational agents (CAs) are increasingly capable of projecting sophisticated personalities through language, but how these projections affect users is unclear. We thus examine how CA personalities expressed…

人机交互 · 计算机科学 2026-02-20 Uğur Genç , Heng Gu , Chadha Degachi , Evangelos Niforatos , Senthil Chandrasegaran , Himanshu Verma