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相关论文: Towards Persona-Based Empathetic Conversational Mo…

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Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly…

计算与语言 · 计算机科学 2021-05-24 Jia-Chen Gu , Hui Liu , Zhen-Hua Ling , Quan Liu , Zhigang Chen , Xiaodan Zhu

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

计算与语言 · 计算机科学 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Affect preferences vary with user demographics, and tapping into demographic information provides important cues about the users' language preferences. In this paper, we utilize the user demographics, and propose EmpathBERT, a…

机器学习 · 计算机科学 2021-02-02 Bhanu Prakash Reddy Guda , Aparna Garimella , Niyati Chhaya

Personalized response selection systems are generally grounded on persona. However, there exists a co-relation between persona and empathy, which is not explored well in these systems. Also, faithfulness to the conversation context plunges…

计算与语言 · 计算机科学 2022-09-01 Souvik Das , Sougata Saha , Rohini K. Srihari

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

计算与语言 · 计算机科学 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

计算与语言 · 计算机科学 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

人机交互 · 计算机科学 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

计算与语言 · 计算机科学 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

计算与语言 · 计算机科学 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Counseling is usually conducted through spoken conversation between a therapist and a client. The empathy level of therapist is a key indicator of outcomes. Presuming that therapist's empathy expression is shaped by their past behavior and…

音频与语音处理 · 电气工程与系统科学 2024-09-05 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Strategies are necessary to mitigate the impact of unexpected behavior in collaborative robotics, and research to develop solutions is lacking. Our aim here was to explore the benefits of an affective interaction, as opposed to a more…

机器人学 · 计算机科学 2020-05-18 Adriana Hamacher , Nadia Bianchi-Berthouze , Anthony G. Pipe , Kerstin Eder

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

计算与语言 · 计算机科学 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…

计算与语言 · 计算机科学 2021-05-21 Zixiu Wu , Rim Helaoui , Vivek Kumar , Diego Reforgiato Recupero , Daniele Riboni

Emotion dynamics modeling is a significant task in emotion recognition in conversation. It aims to predict conversational emotions when building empathetic dialogue systems. Existing studies mainly develop models based on Recurrent Neural…

人工智能 · 计算机科学 2021-04-22 Haiqin Yang , Jianping Shen

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

计算与语言 · 计算机科学 2024-05-03 Jiamin Yang , David Jurgens

The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on…

计算与语言 · 计算机科学 2023-12-07 Jocelyn Shen , Maarten Sap , Pedro Colon-Hernandez , Hae Won Park , Cynthia Breazeal

Generating appropriate emotions for responses is essential for dialog systems to provide human-like interaction in various application scenarios. Most previous dialog systems tried to achieve this goal by learning empathetic manners from…

计算与语言 · 计算机科学 2024-04-12 Zhiyuan Wen , Jiannong Cao , Jiaxing Shen , Ruosong Yang , Shuaiqi Liu , Maosong Sun

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

计算与语言 · 计算机科学 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Maintaining consistent personas is essential for dialogue agents. Although tremendous advancements have been brought, the limited-scale of annotated persona-dense data are still barriers towards training robust and consistent persona-based…

计算与语言 · 计算机科学 2021-06-15 Haoyu Song , Yan Wang , Kaiyan Zhang , Wei-Nan Zhang , Ting Liu
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