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The number and importance of AI-based systems in all domains is growing. With the pervasive use and the dependence on AI-based systems, the quality of these systems becomes essential for their practical usage. However, quality assurance for…

Algorithmic decision support (ADS), using Machine-Learning-based AI, is becoming a major part of many processes. Organizations introduce ADS to improve decision-making and use available data, thereby possibly limiting deviations from the…

AI-based decision support tools (ADS) are increasingly used to augment human decision-making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is critical that we understand workers' experiences with these…

Contemporary businesses operate in dynamic environments requiring rapid adaptation to achieve goals and maintain competitiveness. Existing data platforms often fall short by emphasizing tools over alignment with business needs, resulting in…

About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…

As Artificial Intelligence (AI) systems proliferate, the need for systematic, transparent, and actionable processes for evaluating them is growing. While many resources exist to support AI evaluation, they have several limitations. Few…

Companies dealing with Artificial Intelligence (AI) models in Autonomous Systems (AS) face several problems, such as users' lack of trust in adverse or unknown conditions, gaps between software engineering and AI model development, and…

Deploying successful software-reliant systems that address their mission goals and user needs within cost, resource, and expected quality constraints require design trade-offs. These trade-offs dictate how systems are structured and how…

AI-powered educational technologies have demonstrated measurable benefits for learners, but their design and evaluation have largely centered on K-12 contexts. As a result, many AI-supported learning systems remain poorly aligned with the…

In this paper, our aim is to propose a model that helps in the efficient use of an information system by users, within the organization represented by the IS, in order to resolve their decisional problems. In other words we want to aid the…

AI-based systems leverage recent advances in the field of AI/ML by combining traditional software systems with AI components. Applications are increasingly being developed in this way. Software engineers can usually rely on a plethora of…

To facilitate the widespread acceptance of AI systems guiding decision-making in real-world applications, it is key that solutions comprise trustworthy, integrated human-AI systems. Not only in safety-critical applications such as…

Developers of AI-Intensive Systems--i.e., systems that involve both "traditional" software and Artificial Intelligence"are recognizing the need to organize development systematically and use engineered methods and tools. Since an…

Artificial Intelligence (AI) is beginning to transform the research process by automating the discovery of new solutions. This shift depends on the availability of reliable verifiers, which AI-driven approaches require to validate candidate…

Organizations increasingly adopt AI technologies to accelerate their performance and capacity to adapt to market dynamics. This study examines how organizations implement AI in experimental methodologies such as growth hacking, lean…

Information services are an inherent part of our everyday life. Especially since ubiquitous cities are being developed all over the world their number is increasing even faster. They aim at facilitating the production of information and the…

As artificial intelligence (AI) becomes increasingly embedded in healthcare delivery, this chapter explores the critical aspects of developing reliable and ethical Clinical Decision Support Systems (CDSS). Beginning with the fundamental…

In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Artificial Intelligence is increasingly introduced into systems engineering activities, particularly within requirements engineering, where quality assessment and validation remain heavily dependent on expert judgment. While recent AI tools…

Facing an environment increasingly complex, uncertain and changing, even in crisis, organizations are driven to be agile in order to survive. Agility, at the core heart of business strategy, represents the ability to grow in a competitive…