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Mobile phone usage provides a wealth of information, which can be used to better understand the demographic structure of a population. In this paper we focus on the population of Mexican mobile phone users. Our first contribution is an…

社会与信息网络 · 计算机科学 2015-11-23 Carlos Sarraute , Pablo Blanc , Javier Burroni

The landscape of payment methods in retail is a complex and evolving area. Vendors are motivated to conduct an appropriate analysis to decide what payment methods to accept out of a vast range of options. Many factors are included in this…

计算机与社会 · 计算机科学 2024-01-17 Samuel Vandak , Geoffrey Goodell

No two people are alike. We usually ignore this diversity as we have the capability to adapt and, without noticing, become experts in interfaces that were probably misadjusted to begin with. This adaptation is not always at the user's…

人机交互 · 计算机科学 2014-02-06 Tiago Guerreiro , Hugo Nicolau , João Oliveira , Joaquim Jorge , Daniel Gonçalves

Many households in developing countries lack formal financial histories, making it difficult for firms to extend credit, and for potential borrowers to receive it. However, many of these households have mobile phones, which generate rich…

计算机与社会 · 计算机科学 2023-12-13 Daniel Björkegren , Darrell Grissen

Translation apps and devices are often presented in the context of providing assistance while traveling abroad. However, the spectrum of needs for cross-language communication is much wider. To investigate these needs, we conducted three…

人机交互 · 计算机科学 2020-03-02 Daniel J. Liebling , Michal Lahav , Abigail Evans , Aaron Donsbach , Jess Holbrook , Boris Smus , Lindsey Boran

Mobile banking applications have gained popularity and have significantly revolutionised the banking industry. Despite the convenience offered by M-Banking Apps, users are often distrustful of the security of the applications due to an…

人机交互 · 计算机科学 2025-08-26 Richard Apaua , Harjinder Singh Lallie

This study is motivated by two key considerations: the significant benefits mobile applications offer individuals and businesses, and the limited empirical research on usability challenges. To address this gap, we conducted structured…

人机交互 · 计算机科学 2025-06-03 Pawel Weichbroth

Context: Visual aesthetics is increasingly seen as an essential factor in perceived usability, interaction, and overall appraisal of user interfaces especially with respect to mobile applications. Yet, a question that remains is how to…

Mobile health (mHealth) applications have become increasingly valuable in preventive healthcare and in reducing the burden on healthcare organizations. The aim of this paper is to investigate the factors that influence user acceptance of…

计算机与社会 · 计算机科学 2023-05-11 Shaojing Fan , Ramesh C. Jain , Mohan S. Kankanhalli

As mobile applications (apps) become ubiquitous in everyday life, it is crucial for developers to prioritize accessibility for users with diverse abilities. While previous research has identified widespread accessibility issues and raised…

软件工程 · 计算机科学 2026-01-21 Amila Indika , Rick Kazman , Anthony Peruma

The use of mobile payment services is an essential contributor to financial inclusion in emerging markets. Unfortunately, the service has become a platform for fraud. Mobile payment users need to be digitally resilient to continue using the…

计算机与社会 · 计算机科学 2021-08-24 Muftawu Dzang Alhassan , Martin Butler

Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…

人机交互 · 计算机科学 2026-04-13 Pawel Weichbroth

This research report proposes a structured solution to address the need for awareness of cultural and language in user design. It will include evaluated research on established methods that already exist. Discussed ideas about how to…

计算机与社会 · 计算机科学 2016-05-26 Jason Ross , Jing Gao

In today's mobile application marketplace, the ability of consumers to make informed choices regarding their privacy is extremely limited. Consumers largely rely on privacy policies and app permission mechanisms, but these do an inadequate…

计算机与社会 · 计算机科学 2015-01-05 Steven C. Isley

Among populations with limited literacy in emerging digital markets, the adoption of mobile phones, combined with comprehension barriers and poor cybersecurity hygiene, has created hidden privacy risks. This paper examines how informed…

With the growth of digital monetary transactions and cashless payments, encouraged by the COVID-19 pandemic, use of e-payment applications is on the rise. It is thus imperative to understand and evaluate the current posture of e-payment…

Currently, most software projects around the world are small rather than large. Despite this, there are more methodologies, tools, frameworks, processes, and so on, for developing and managing large software projects than for small ones.…

In recent years, mobile operations have gained wide popularity among mainstream users, and banks tend to follow this trend. But are bank customers ready to move forward? Mobile banking appears to be a natural extension of Internet banking.…

计算机与社会 · 计算机科学 2013-12-12 Joao Pedro Couto , Teresa Tiago , Flavio Tiago

Mobile applications (apps) have become an essential part of everyday life, offering convenient access to services such as banking, healthcare, and shopping. With these apps handling sensitive personal and financial data, ensuring their…

密码学与安全 · 计算机科学 2024-08-20 Anthony Peruma , Timothy Huo , Ana Catarina Araújo , Jake Imanaka , Rick Kazman

Smartphone-based contact-tracing apps are a promising solution to help scale up the conventional contact-tracing process. However, low adoption rates have become a major issue that prevents these apps from achieving their full potential. In…

人机交互 · 计算机科学 2021-05-12 Tianshi Li , Camille Cobb , Jackie , Yang , Sagar Baviskar , Yuvraj Agarwal , Beibei Li , Lujo Bauer , Jason I. Hong