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In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we propose the task of product-aware answer generation, which tends to generate an accurate and complete answer from…

计算与语言 · 计算机科学 2019-01-25 Shen Gao , Zhaochun Ren , Yihong Eric Zhao , Dongyan Zhao , Dawei Yin , Rui Yan

The rise of large language models (LLMs) has enabled us to seek answers to inherently debatable questions on LLM chatbots, necessitating a reliable way to evaluate their ability. However, traditional QA benchmarks assume fixed answers are…

计算与语言 · 计算机科学 2024-08-05 Rongwu Xu , Xuan Qi , Zehan Qi , Wei Xu , Zhijiang Guo

Answering questions related to the legal domain is a complex task, primarily due to the intricate nature and diverse range of legal document systems. Providing an accurate answer to a legal query typically necessitates specialized knowledge…

计算与语言 · 计算机科学 2023-09-18 Abdelrahman Abdallah , Bhawna Piryani , Adam Jatowt

Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…

计算与语言 · 计算机科学 2020-03-16 Wenxuan Zhang , Wai Lam , Yang Deng , Jing Ma

In addition to the traditional task of getting machines to answer questions, a major research question in question answering is to create interesting, challenging questions that can help systems learn how to answer questions and also reveal…

计算与语言 · 计算机科学 2020-04-23 Jordan Boyd-Graber , Benjamin Börschinger

Objective: Question answering (QA) systems have the potential to improve the quality of clinical care by providing health professionals with the latest and most relevant evidence. However, QA systems have not been widely adopted. This…

Question Answering (QA) is a challenging topic since it requires tackling the various difficulties of natural language understanding. Since evaluation is important not only for identifying the strong and weak points of the various…

计算与语言 · 计算机科学 2021-02-09 Katerina Papantoniou , Yannis Tzitzikas

Predicting the answer to a product-related question is an emerging field of research that recently attracted a lot of attention. Answering subjective and opinion-based questions is most challenging due to the dependency on…

计算与语言 · 计算机科学 2021-05-20 Ohad Rozen , David Carmel , Avihai Mejer , Vitaly Mirkis , Yftah Ziser

Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…

计算与语言 · 计算机科学 2022-09-21 Bo Chen , Jiayi Liu , Mieradilijiang Maimaiti , Xing Gao , Ji Zhang

Software with natural-language user interfaces has an ever-increasing importance. However, the quality of the included Question Answering (QA) functionality is still not sufficient regarding the number of questions that are answered…

信息检索 · 计算机科学 2021-12-13 Aleksandr Gashkov , Aleksandr Perevalov , Maria Eltsova , Andreas Both

Question answering (QA) has become a popular way for humans to access billion-scale knowledge bases. Unlike web search, QA over a knowledge base gives out accurate and concise results, provided that natural language questions can be…

计算与语言 · 计算机科学 2019-03-07 Wanyun Cui , Yanghua Xiao , Haixun Wang , Yangqiu Song , Seung-won Hwang , Wei Wang

Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…

社会与信息网络 · 计算机科学 2018-07-18 Xianzhi Wang , Chaoran Huang , Lina Yao , Boualem Benatallah , Manqing Dong

Online reviews are often our first port of call when considering products and purchases online. When evaluating a potential purchase, we may have a specific query in mind, e.g. `will this baby seat fit in the overhead compartment of a 747?'…

信息检索 · 计算机科学 2015-12-23 Julian McAuley , Alex Yang

A large majority of American adults get at least some of their news from the Internet. Even though many online news products have the goal of informing their users about the news, they lack scalable and reliable tools for measuring how well…

计算与语言 · 计算机科学 2021-02-19 Adam D. Lelkes , Vinh Q. Tran , Cong Yu

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…

计算与语言 · 计算机科学 2009-06-24 Cristian Danescu-Niculescu-Mizil , Gueorgi Kossinets , Jon Kleinberg , Lillian Lee

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

信息检索 · 计算机科学 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Question Answering (QA) is key for making possible a robust communication between human and machine. Modern language models used for QA have surpassed the human-performance in several essential tasks; however, these models require large…

计算与语言 · 计算机科学 2021-09-08 Liubov Nikolenko , Pouya Rezazadeh Kalehbasti

Current question answering (QA) systems primarily consider the single-answer scenario, where each question is assumed to be paired with one correct answer. However, in many real-world QA applications, multiple answer scenarios arise where…

计算与语言 · 计算机科学 2022-05-03 Wenxuan Zhou , Qiang Ning , Heba Elfardy , Kevin Small , Muhao Chen

This paper introduces QAConv, a new question answering (QA) dataset that uses conversations as a knowledge source. We focus on informative conversations, including business emails, panel discussions, and work channels. Unlike open-domain…

计算与语言 · 计算机科学 2022-04-18 Chien-Sheng Wu , Andrea Madotto , Wenhao Liu , Pascale Fung , Caiming Xiong

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

计算与语言 · 计算机科学 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain