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Social media platforms attempting to curb abuse and misinformation have been accused of political bias. We deploy neutral social bots who start following different news sources on Twitter, and track them to probe distinct biases emerging…

社会与信息网络 · 计算机科学 2021-09-27 Wen Chen , Diogo Pacheco , Kai-Cheng Yang , Filippo Menczer

Malicious Twitter bots are detrimental to public discourse on social media. Past studies have looked at spammers, fake followers, and astroturfing bots, but retweet bots, which artificially inflate content, are not well understood. In this…

社会与信息网络 · 计算机科学 2022-03-24 Tuğrulcan Elmas , Rebekah Overdorf , Karl Aberer

Online social networks usage has increased significantly in the last decade and continues to grow in popularity. Multiple social platforms use volunteers as a central component. The behavior of volunteers in volunteer-based networks has…

社会与信息网络 · 计算机科学 2023-10-11 Nofar Piterman , Tamar Makov , Michael Fire

In recent years, Twitter has seen a proliferation of automated accounts or bots that send spam, offer clickbait, compromise security using malware, and attempt to skew public opinion. Previous research estimates that around 9% to 17% of…

社会与信息网络 · 计算机科学 2018-04-17 Zhouhan Chen , Devika Subramanian

Social media platforms like X(Twitter) and Reddit are vital to global communication. However, advancements in Large Language Model (LLM) technology give rise to social media bots with unprecedented intelligence. These bots adeptly simulate…

社会与信息网络 · 计算机科学 2024-12-19 Boyu Qiao , Kun Li , Wei Zhou , Shilong Li , Qianqian Lu , Songlin Hu

Twitter is now an established and a widely popular news medium. Be it normal banter or a discussion on high impact events like Boston marathon blasts, February 2014 US Icestorm, etc., people use Twitter to get updates. Twitter bots have…

社会与信息网络 · 计算机科学 2014-06-18 Sudip Mittal , Ponnurangam Kumaraguru

Including diverse voices in political decision-making strengthens our democratic institutions. Within the Canadian political system, there is gender inequality across all levels of elected government. Online abuse, such as hateful tweets,…

社会与信息网络 · 计算机科学 2019-11-26 Lana Cuthbertson , Alex Kearney , Riley Dawson , Ashia Zawaduk , Eve Cuthbertson , Ann Gordon-Tighe , Kory W Mathewson

While much work on web agents emphasizes the promise of autonomously performing tasks on behalf of users, in reality, agents often fall short on complex tasks in real-world contexts and modeling user preference. This presents an opportunity…

人工智能 · 计算机科学 2026-03-02 Faria Huq , Zora Zhiruo Wang , Frank F. Xu , Tianyue Ou , Shuyan Zhou , Jeffrey P. Bigham , Graham Neubig

There is substantial concern about the ability of advanced artificial intelligence to influence people's behaviour. A rapidly growing body of research has found that AI can produce large persuasive effects on people's attitudes, but whether…

计算机与社会 · 计算机科学 2026-04-13 Kobi Hackenburg , Luke Hewitt , Caroline Wagner , Ben M. Tappin , Christopher Summerfield

Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we…

机器人学 · 计算机科学 2022-12-09 Katie Seaborn , Takuya Sekiguchi , Seiki Tokunaga , Norihisa P. Miyake , Mihoko Otake-Matsuura

Twitter bots are a controversial element of the platform, and their negative impact is well known. In the field of scientific communication, they have been perceived in a more positive light, and the accounts that serve as feeds alerting…

数字图书馆 · 计算机科学 2023-10-20 Wenceslao Arroyo-Machado , Enrique Herrera-Viedma , Daniel Torres-Salinas

Technologies are increasingly enrolled in projects to involve civilians in the work of policy-making, often under the label of 'civic technology'. But conventional forms of participation through transactions such as voting provide limited…

计算机与社会 · 计算机科学 2023-02-15 Curtis W McCord , Christoph Becker

Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…

人机交互 · 计算机科学 2023-11-22 Habtom Kahsay Gidey , Peter Hillmann , Andreas Karcher , Alois Knoll

We study how bots contribute to open-source discussions in the Ethereum ecosystem and whether they influence developers' emotional tone. Our dataset covers 36,875 accounts across ten repositories with 105 validated bots (0.28%). Human…

软件工程 · 计算机科学 2026-03-26 Matteo Vaccargiu , Riccardo Lai , Maria Ilaria Lunesu , Andrea Pinna , Giuseppe Destefanis

140 characters seems like too small a space for any meaningful information to be exchanged, but Twitter users have found creative ways to get the most out of each Tweet by using different communication tools. This paper looks into how 73…

计算机与社会 · 计算机科学 2012-02-20 Kristen Lovejoy , Richard Waters , Gregory D. Saxton

Socialbots are software-driven user accounts on social platforms, acting autonomously (mimicking human behavior), with the aims to influence the opinions of other users or spread targeted misinformation for particular goals. As socialbots…

社会与信息网络 · 计算机科学 2022-03-01 Thai Le , Long Tran-Thanh , Dongwon Lee

Citizen science projects engage people in activities that are part of a scientific research effort. On multi-project citizen science platforms, scientists can create projects consisting of tasks. Volunteers, in turn, participate in…

人机交互 · 计算机科学 2019-10-10 Lesandro Ponciano , Thiago Emmanuel Pereira

We study the problem of providing recommended responses to customer service agents in live-chat dialogue systems. Smart-reply systems have been widely applied in real-world applications (e.g. Gmail, LinkedIn Messaging), where most of them…

信息检索 · 计算机科学 2018-11-28 Mengting Wan , Xin Chen

Online government petitions represent a new data-rich mode of political participation. This work examines the thus far understudied dynamics of sharing petitions on social media in order to garner signatures and, ultimately, a government…

社会与信息网络 · 计算机科学 2021-01-05 Peter Cihon , Taha Yasseri , Scott Hale , Helen Margetts

Perspective taking, which allows people to imagine another's thinking and goals, is known to be an effective method for promoting prosocial behaviors in human-computer interactions. However, most of the previous studies have focused on…

人机交互 · 计算机科学 2022-05-25 Chenlin Hang , Tetsuo Ono , Seiji Yamada