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Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to its expected or desirable outcomes. Deviant executions of a business process…

人工智能 · 计算机科学 2016-08-31 Hoang Nguyen , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Suriadi Suriadi

The retail banking services are one of the pillars of the modern economic growth. However, the evolution of the client's habits in modern societies and the recent European regulations promoting more competition mean the retail banks will…

机器学习 · 计算机科学 2019-11-27 Jeremy Charlier

This paper analyzes the relation between bank profit performance and business models. Using a machine learning-based approach, we propose a methodological strategy in which balance sheet components' contributions to profitability are the…

综合经济学 · 经济学 2024-01-24 F. Bolivar , Miguel A. Duran , A. Lozano-Vivas

Based on decision trees, many fields have arguably made tremendous progress in recent years. In simple words, decision trees use the strategy of "divide-and-conquer" to divide the complex problem on the dependency between input features and…

机器学习 · 计算机科学 2021-01-22 Jinxiong Zhang

The digitalization of credit scoring has become essential for financial institutions and commercial banks, especially in the era of digital transformation. Machine learning techniques are commonly used to evaluate customers'…

机器学习 · 计算机科学 2026-03-06 Huyen Giang Thi Thu , Thang Viet Doan , Ha-Bang Ban , Tai Le Quy

This paper examines deposits of individuals ("retail") and large companies ("wholesale") in the U.S. banking industry, and how these deposit types are impacted by macroeconomic factors, such as quantitative easing (QE). Actual data for…

机器学习 · 计算机科学 2021-01-25 Ni Zhan

In today's competitive financial landscape, understanding and anticipating customer goals is crucial for institutions to deliver a personalized and optimized user experience. This has given rise to the problem of accurately predicting…

统计金融 · 定量金融 2024-07-01 Andrew Estornell , Stylianos Loukas Vasileiou , William Yeoh , Daniel Borrajo , Rui Silva

A central push in operations models over the last decade has been the incorporation of models of customer choice. Real world implementations of many of these models face the formidable stumbling block of simply identifying the `right' model…

应用统计 · 统计学 2011-06-23 Vivek F. Farias , Srikanth Jagabathula , Devavrat Shah

Bank credit risk is a significant challenge in modern financial transactions, and the ability to identify qualified credit card holders among a large number of applicants is crucial for the profitability of a bank'sbank's credit card…

机器学习 · 计算机科学 2024-11-14 Chang Yu , Yixin Jin , Qianwen Xing , Ye Zhang , Shaobo Guo , Shuchen Meng

The importance of finding the characteristics leading to either a success or a failure is one of the driving forces of data mining. The various application areas of finding success/failure factors cover vast variety of areas such as credit…

数据库 · 计算机科学 2010-02-08 Yuval Cohen

Providing personalized recommendations for insurance products is particularly challenging due to the intrinsic and distinctive features of the insurance domain. First, unlike more traditional domains like retail, movie etc., a large amount…

信息检索 · 计算机科学 2024-03-04 Simone Borg Bruun , Christina Lioma , Maria Maistro

The high increase in the number of companies competing in mature markets makes customer retention an important factor for any company to survive. Thus, many methodologies (e.g., data mining and statistics) have been proposed to analyse and…

计算机与社会 · 计算机科学 2016-07-27 Mohammed Hassouna , Ali Tarhini , Tariq Elyas , Mohammad Saeed AbouTrab

Consumer choice modeling takes center stage as we delve into understanding how personal preferences of decision makers (customers) for products influence demand at the level of the individual. The contemporary choice theory is built upon…

计量经济学 · 经济学 2023-12-29 Marina Kholod , Nikita Mokrenko

Organizations are adopting data analytics and Business Intelligence (BI) tools to gain insights from the past data, forecast future events, and to get timely and reliable information for decision making. While the tools are becoming mature,…

人机交互 · 计算机科学 2020-07-07 M. Shazmin Marikar , H. M. N. Dilum Bandara

Data regulations increasingly enable consumers to switch among market segments, making segmentation an endogenous outcome of strategic interaction. We study a model in which consumers choose segments before a monopolist sets…

理论经济学 · 经济学 2026-05-14 Zhonghong Kuang , Sanxi Li , Yi Liu , Yang Yu

A major challenge in consumer credit risk portfolio management is to classify households according to their risk profile. In order to build such risk profiles it is necessary to employ an approach that analyses data systematically in order…

人工智能 · 计算机科学 2016-07-21 Rodrigo Scarpel , Alexandros Ladas , Uwe Aickelin

Customer segmentation is a fundamental process to develop effective marketing strategies, personalize customer experience and boost their retention and loyalty. This problem has been widely addressed in the scientific literature, yet no…

机器学习 · 计算机科学 2024-05-29 Juan Soto , Ramón Carmenaty , Miguel Lastra , Juan M. Fernández-Luna , José M. Benítez

There are large amounts of transactional data which showed consumer shopping cart at a store that sells more than 150 types of products. In this case, the company is utilizing these data in making business action. In previous studies, the…

数据库 · 计算机科学 2024-03-08 Feri Sulianta , Laksana Eka Angga , Thee Houw Liong

Discrete-choice models are used in economics, marketing and revenue management to predict customer purchase probabilities, say as a function of prices and other features of the offered assortment. While they have been shown to be…

人工智能 · 计算机科学 2023-08-11 Hanzhao Wang , Zhongze Cai , Xiaocheng Li , Kalyan Talluri

In this paper, we performs a credit risk analysis, on the data of past loan applicants of a company named Lending Club. The calculation required the use of exploratory data analysis and machine learning classification algorithms, namely,…

风险管理 · 定量金融 2022-10-12 Aadi Gupta , Priya Gulati , Siddhartha P. Chakrabarty