相关论文: A class of equivalent idle-time-order-based routin…
Traditionally, research focusing on the design of routing and staffing policies for service systems has modeled servers as having fixed (possibly heterogeneous) service rates. However, service systems are generally staffed by people.…
The N-System with independent Poisson arrivals and exponential server-dependent service times under first come first served and assign to longest idle server policy has explicit steady state distribution. We scale the arrival and the number…
We consider a discrete-time system comprising a first-come-first-served queue, a non-preemptive server, and a scheduler that governs the assignment of tasks in the queue to the server. The server has an availability state that indicates, at…
We consider a heterogeneous queueing system consisting of one large pool of $O(r)$ identical servers, where $r\to\infty$ is the scaling parameter. The arriving customers belong to one of several classes which determines the service times in…
We investigate an optimal scheduling problem in a discrete-time system of L parallel queues that are served by K identical, randomly connected servers. Each queue may be connected to a subset of the K servers during any given time slot.…
We present an analysis of large-scale load balancing systems, where the processing time distribution of tasks depends on both the task and server types. Our study focuses on the asymptotic regime, where the number of servers and task types…
We study systems with two classes of impatient customers who differ across the classes in their distribution of service times and patience times. The customers are served on a first-come, first served basis (FCFS) regardless of their class.…
In this paper, we study a dynamic on/off server scheduling problem in a queueing system with multi-class servers, where servers are heterogeneous and can be classified into $K$ groups. Servers in the same group are homogeneous. A scheduling…
In most service systems, the servers are humans who desire to experience a certain level of idleness. In call centers, this manifests itself as the call avoidance behavior, where servers strategically adjust their service rate to strike a…
This paper studies a scheduling control problem for a single-server multiclass queueing network in heavy traffic, operating in a changing environment. The changing environment is modeled as a finite state Markov process that modulates the…
This paper studies a class of load balancing algorithms for many-server ($N$ servers) systems assuming finite buffer with size $b-1$ (i.e. a server can have at most one job in service and $b-1$ jobs in queue). We focus on steady-state…
We consider a simple computation offloading model where jobs can either be fully processed in the cloud or be partially processed at a local server before being sent to the cloud to complete processing. Our goal is to design a policy for…
This work introduces a model-based framework that reveals the idle opportunity of modern servers running latency-critical applications. Specifically, three queuing models, M/M/1, cxM/M/1, and M/M/c, are used to estimate the theoretical idle…
We study a class of scheduling problems, where each job is divided into a batch of unit-size tasks and these tasks can be executed in parallel on multiple servers with New-Better-than-Used (NBU) service time distributions. While many delay…
Multiserver jobs, which are jobs that occupy multiple servers simultaneously during service, are prevalent in today's computing clusters. But little is known about the delay performance of systems with multiserver jobs. We consider queueing…
We study the steady-state delay performance of load balancing in large-scale systems with heterogeneous servers in the heavy-traffic regimes. The system consists of $N$ servers, each with a local buffer of size $b-1$, serving jobs in the…
Multiserver-job systems, where jobs require concurrent service at many servers, occur widely in practice. Much is known in the dropping setting, where jobs are immediately discarded if they require more servers than are currently available.…
Load balancing is a common approach in web server farms or inventory routing problems. An important issue in such systems is to determine the server to which an incoming request should be routed to optimize a given performance criteria. In…
This paper considers a Markovian model for the optimal dynamic routing of homogeneous traffic to parallel heterogeneous queues, each having its own finite input buffer and server pool, where buffer and server-pool sizes, as well as service…
This paper considers the steady-state performance of load balancing algorithms in a many-server system with distributed queues. The system has $N$ servers, and each server maintains a local queue with buffer size $b-1,$ i.e. a server can…