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相关论文: Estimating the Prevalence of Deception in Online R…

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Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…

计算与语言 · 计算机科学 2011-07-25 Myle Ott , Yejin Choi , Claire Cardie , Jeffrey T. Hancock

Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…

社会与信息网络 · 计算机科学 2019-07-30 Sarthika Dhawan , Siva Charan Reddy Gangireddy , Shiv Kumar , Tanmoy Chakraborty

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam fictitious reviews that have been deliberately…

计算与语言 · 计算机科学 2014-09-17 Tao Wang , Hua Zhu

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

社会与信息网络 · 计算机科学 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…

信息检索 · 计算机科学 2020-11-17 Ziyang Wang , Wei Wei , Xian-Ling Mao , Guibing Guo , Pan Zhou , Shanshan Feng

The persistence of lying by some consumers in their online posts of experiences with businesses is problematic, and taints the global pool of information that is used for decision making by people that assume they are true accounts of…

综合经济学 · 经济学 2024-05-22 Shawn Berry

Online reviews have become a valuable and significant resource, for not only consumers but companies, in decision making. In the absence of a trusted system, highly popular and trustworthy internet users will be assumed as members of the…

社会与信息网络 · 计算机科学 2020-04-22 Viet Trinh , Vikrant More , Samira Zare , Sheideh Homayon

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

计算与语言 · 计算机科学 2022-01-03 Ashish Salunkhe

Online consumer reviews reflect the testimonials of real people, unlike advertisements. As such, they have critical impact on potential consumers, and indirectly on businesses. According to a Harvard study (Luca 2011), +1 rise in…

社会与信息网络 · 计算机科学 2016-03-08 Junting Ye , Santhosh Kumar , Leman Akoglu

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

信息检索 · 计算机科学 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

In the contemporary digital landscape, online reviews have become an indispensable tool for promoting products and services across various businesses. Marketers, advertisers, and online businesses have found incentives to create deceptive…

信息检索 · 计算机科学 2023-07-25 Anusuya Baby Hari Krishnan

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

机器学习 · 计算机科学 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…

计算与语言 · 计算机科学 2016-05-19 Nabiha Asghar

The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…

社会与信息网络 · 计算机科学 2016-08-03 David Savage , Xiuzhen Zhang , Xinghuo Yu , Pauline Chou , Qingmai Wang

Deceptive reviews are becoming increasingly common, especially given the increase in performance and the prevalence of LLMs. While work to date has addressed the development of models to differentiate between truthful and deceptive human…

计算与语言 · 计算机科学 2024-06-21 Oana Ignat , Xiaomeng Xu , Rada Mihalcea

Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…

社会与信息网络 · 计算机科学 2020-08-21 Amir Jalaly Bidgolya , Zoleikha Rahmaniana

The lack of large realistic datasets presents a bottleneck in online deception detection studies. In this paper, we apply a data collection method based on social network analysis to quickly identify high-quality deceptive and truthful…

计算与语言 · 计算机科学 2017-08-01 Wenlin Yao , Zeyu Dai , Ruihong Huang , James Caverlee

Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…

社会与信息网络 · 计算机科学 2024-10-24 Sherry He , Brett Hollenbeck , Gijs Overgoor , Davide Proserpio , Ali Tosyali

Our paper contributes to the literature recommending approaches to make online reviews more credible and representative. We analyze data from four diverse major online retailers and find that verified customers who are prompted (by an…

人机交互 · 计算机科学 2016-04-05 Georgios Askalidis , Edward C. Malthouse

Social Networking accounts for a significant chunk of interest among various online activities~\cite{smith2009social}. The proclivity of being social, online, has been ingrained in us so much that we are actively producing content for the…

社会与信息网络 · 计算机科学 2017-02-27 Shubhanshu Gupta , Vaibhavi Desai , Harsh Thakkar
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