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One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Natural Language Processing (NLP) is an essential subset of artificial intelligence. It has become effective in several domains, such as healthcare, finance, and media, to identify perceptions, opinions, and misuse, among others. Privacy is…

Computation and Language · Computer Science 2025-01-20 Andrick Adhikari , Sanchari Das , Rinku Dewri

Conversational agents are increasingly woven into individuals' personal lives, yet users often underestimate the privacy risks associated with them. The moment users share information with these agents-such as large language models…

Cryptography and Security · Computer Science 2025-07-29 Ivoline Ngong , Swanand Kadhe , Hao Wang , Keerthiram Murugesan , Justin D. Weisz , Amit Dhurandhar , Karthikeyan Natesan Ramamurthy

When AI systems allow human-like communication, they elicit increasingly complex relational responses. Knowledge workers face a particular challenge: They approach these systems as tools while interacting with them in ways that resemble…

Human-Computer Interaction · Computer Science 2026-03-02 Emrecan Gulay , Eleonora Picco , Enrico Glerean , Corinna Coupette

This study presents a unique framework that applies and extends Solove (2006)'s taxonomy to address privacy concerns in interactions with text-based AI chatbots. As chatbot prevalence grows, concerns about user privacy have heightened.…

Human-Computer Interaction · Computer Science 2024-02-16 Ece Gumusel , Kyrie Zhixuan Zhou , Madelyn Rose Sanfilippo

The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…

Human-Computer Interaction · Computer Science 2024-12-30 Louis Rosenberg

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

Explainable Artificial Intelligence (XAI) has emerged as a pillar of Trustworthy AI and aims to bring transparency in complex models that are opaque by nature. Despite the benefits of incorporating explanations in models, an urgent need is…

Artificial Intelligence · Computer Science 2025-12-04 Sonal Allana , Mohan Kankanhalli , Rozita Dara

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal

ChatGPT has quickly advanced from simple natural language processing to tackling more sophisticated and specialized tasks. Drawing inspiration from the success of mobile app ecosystems, OpenAI allows developers to create applications that…

Cryptography and Security · Computer Science 2025-06-24 Chuan Yan , Liuhuo Wan , Bowei Guan , Fengqi Yu , Guangdong Bai , Jin Song Dong

Advances in Generative Artificial Intelligence (AI) are resulting in AI-generated media output that is (nearly) indistinguishable from human-created content. This can drastically impact users and the media sector, especially given global…

Human-Computer Interaction · Computer Science 2024-03-14 Abdallah El Ali , Karthikeya Puttur Venkatraj , Sophie Morosoli , Laurens Naudts , Natali Helberger , Pablo Cesar

Prior work on LLM-based privacy focuses on norm judgment over synthetic vignettes, rather than how people think about a specific data practice and formulate their opinions. We address this gap by designing PrivacyReasoner, an agent…

Artificial Intelligence · Computer Science 2026-04-15 Yiwen Tu , Xuan Liu , Lianhui Qin , Haojian Jin

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Generic AI auto-complete for message composition often fails to capture the nuance of personal identity, requiring editing. While harmless in low-stakes settings, for users of Augmentative and Alternative Communication (AAC) devices, who…

Human-Computer Interaction · Computer Science 2026-02-23 Tobias M. Weinberg , Ricardo E. Gonzalez Penuela , Stephanie Valencia , Thijs Roumen

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a…

Information Retrieval · Computer Science 2022-05-20 Filip Radlinski , Krisztian Balog , Fernando Diaz , Lucas Dixon , Ben Wedin

As social robots become increasingly prevalent in day-to-day environments, they will participate in conversations and appropriately manage the information shared with them. However, little is known about how robots might appropriately…

Robotics · Computer Science 2022-01-11 Brian Tang , Dakota Sullivan , Bengisu Cagiltay , Varun Chandrasekaran , Kassem Fawaz , Bilge Mutlu

Artificial Intelligence (AI) increasingly becomes an indispensable advisor. New ethical concerns arise if AI persuades people to behave dishonestly. In an experiment, we study how AI advice (generated by a Natural-Language-Processing…

Human-Computer Interaction · Computer Science 2023-01-06 Margarita Leib , Nils Köbis , Rainer Michael Rilke , Marloes Hagens , Bernd Irlenbusch

Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as these agents have grown more realistic, concerns have been…

Human-Computer Interaction · Computer Science 2021-08-05 William Seymour , Max Van Kleek

Personalization is critical in AI assistants, particularly in the context of private AI models that work with individual users. A key scenario in this domain involves enabling AI models to access and interpret a user's private data (e.g.,…

Open data refers to data that is freely available for reuse. Although there has been rapid increase in availability of open data to public in the last decade, this has not translated into better decision-support tools for them. We propose…

Artificial Intelligence · Computer Science 2019-01-14 Biplav Srivastava
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