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Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…

Computation and Language · Computer Science 2019-04-02 Siva Reddy , Danqi Chen , Christopher D. Manning

We investigate using Named Entity Recognition on a new type of user-generated text: a call center conversation. These conversations combine problems from spontaneous speech with problems novel to conversational Automated Speech Recognition,…

Computation and Language · Computer Science 2020-11-17 Micaela Kaplan

The development of privacy-enhancing technologies has made immense progress in reducing trade-offs between privacy and performance in data exchange and analysis. Similar tools for structured transparency could be useful for AI governance by…

Artificial Intelligence · Computer Science 2023-03-22 Emma Bluemke , Tantum Collins , Ben Garfinkel , Andrew Trask

Conversational artificial intelligence can already independently engage in brief conversations with clients with psychological problems and provide evidence-based psychological interventions. The main objective of this study is to improve…

Human-Computer Interaction · Computer Science 2024-03-21 H. Zhang , Z. Qiao , H. Wang , B. Duan , J. Yin

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

Conversational Artificial Intelligence (CAI) systems and Intelligent Personal Assistants (IPA), such as Alexa, Cortana, Google Home and Siri are becoming ubiquitous in our lives, including those of children, the implications of which is…

Human-Computer Interaction · Computer Science 2021-07-29 ennifer Chubba , Sondess Missaouib , Shauna Concannonc , Liam Maloneyb , James Alfred Walker

Query Autocomplete (QAC) is a critical feature in modern search engines, facilitating user interaction by predicting search queries based on input prefixes. Despite its widespread adoption, the absence of large-scale, realistic datasets has…

Information Retrieval · Computer Science 2024-11-08 Dante Everaert , Rohit Patki , Tianqi Zheng , Christopher Potts

An Intelligent Personal Agent (IPA) is an agent that has the purpose of helping the user to gain information through reliable resources with the help of knowledge navigation techniques and saving time to search the best content. The agent…

Artificial Intelligence · Computer Science 2017-05-01 Amit Kumar , Rahul Dutta , Harbhajan Rai

The advent of artificial intelligence-generated content (AIGC) represents a pivotal moment in the evolution of information technology. With AIGC, it can be effortless to generate high-quality data that is challenging for the public to…

Cryptography and Security · Computer Science 2024-11-08 Tao Wang , Yushu Zhang , Shuren Qi , Ruoyu Zhao , Zhihua Xia , Jian Weng

In the current data driven era, synthetic data, artificially generated data that resembles the characteristics of real world data without containing actual personal information, is gaining prominence. This is due to its potential to…

Machine Learning · Computer Science 2023-09-06 Tshilidzi Marwala , Eleonore Fournier-Tombs , Serge Stinckwich

Smart recommendation algorithms have revolutionized content delivery and improved efficiency across various domains. However, concerns about user agency arise from the algorithms' inherent opacity (information asymmetry) and one-way output…

Human-Computer Interaction · Computer Science 2025-05-13 Mengke Wu , Weizi Liu , Yanyun Wang , Mike Yao

Artificial Intelligence (AI) increasingly shows its potential to outperform predicate logic algorithms and human control alike. In automatically deriving a system model, AI algorithms learn relations in data that are not detectable for…

Artificial Intelligence · Computer Science 2022-10-12 Simon Daniel Duque Anton , Daniel Schneider , Hans Dieter Schotten

Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…

Human-Computer Interaction · Computer Science 2026-01-22 Aisvarya Adeseye , Jouni Isoaho , Seppo Virtanen , Mohammad Tahir

LLM agents have begun to appear as personal assistants, customer service bots, and clinical aides. While these applications deliver substantial operational benefits, they also require continuous access to sensitive data, which increases the…

Cryptography and Security · Computer Science 2025-09-30 Saswat Das , Jameson Sandler , Ferdinando Fioretto

Despite widespread calls for transparent artificial intelligence systems, the term is too overburdened with disparate meanings to express precise policy aims or to orient concrete lines of research. Consequently, stakeholders often talk…

Computers and Society · Computer Science 2023-03-10 Alex Mei , Michael Saxon , Shiyu Chang , Zachary C. Lipton , William Yang Wang

In recent years, several personalized assistants based on AI have been researched and developed to help users make privacy-related decisions. These AI-driven Personalized Privacy Assistants (AI-driven PPAs) can provide significant benefits…

Computers and Society · Computer Science 2025-11-24 Victor Morel , Leonardo Iwaya , Simone Fischer-Hübner

High-quality data is essential for conversational recommendation systems and serves as the cornerstone of the network architecture development and training strategy design. Existing works contribute heavy human efforts to manually labeling…

Computation and Language · Computer Science 2023-06-19 Yu Lu , Junwei Bao , Zichen Ma , Xiaoguang Han , Youzheng Wu , Shuguang Cui , Xiaodong He

Data analysis is challenging as it requires synthesizing domain knowledge, statistical expertise, and programming skills. Assistants powered by large language models (LLMs), such as ChatGPT, can assist analysts by translating natural…

Human-Computer Interaction · Computer Science 2024-03-05 Ken Gu , Ruoxi Shang , Tim Althoff , Chenglong Wang , Steven M. Drucker

Managing privacy to reach privacy goals is challenging, as evidenced by the privacy attitude-behavior gap. Mitigating this discrepancy requires solutions that account for both system opaqueness and users' hesitations in testing different…

Human-Computer Interaction · Computer Science 2024-03-22 Chaoran Chen , Weijun Li , Wenxin Song , Yanfang Ye , Yaxing Yao , Toby Jia-jun Li
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