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Previous studies have shown that health information technologies have a positive impact on health systems. Electronic health record (EHR) systems are one of the most promising applications, demonstrating a positive effect in high income…
Along the rapid development of Information and communication technology (ICT) tools and growth of Internet access offer opportunities that facilitate teaching and learning activities in the context of higher education. However, the study of…
Despite ever accelerating workplace changes, including rapidly expanding technological access and fast improving information and communication systems, the education system in Kosovo is not fully developed enough to provide a high-quality…
The world population is projected to rapidly age over the next 30 years. Given the increasing digital technology adoption amongst older adults, researchers have investigated how technology can support aging populations. However, little work…
As digital government platforms become central to public service delivery, understanding citizen assessment is crucial for enhancing usability, trust, and inclusivity. This study investigates citizen satisfaction with the e-government…
This paper contributes to the issue of eGovernment implementation in Saudi Arabia by discussing the current situation of ministry websites. It evaluates the rate of web development progress of vital government websites in Saudi Arabia using…
In spite of the fact that e-government agency (ega) in Tanzania emphasize on the use of ICT within public institutions in Tanzania, accessibility, usability and web security vulnerabilities are still not considered by the majority of web…
While taking into account handicapped people in the design of technologies represents a social and political stake that becomes important (in particular with the recent law on equal rights for all the citizens, March 2004), this paper aims…
Background: Open Source Software (OSS) is often seen as an option to mitigate risks of lock-ins. Yet, single-vendor OSS can still result in soft lock-ins due to knowledge asymmetries and technical barriers. Aim: This study explores actors…
While local governments have invested heavily in smart city infrastructure, significant disparities in adopting these services remain in urban areas. The success of many user-facing smart city technologies requires understanding barriers to…
With the advance of Web Services technologies and the emergence of Web Services into the information space, tremendous opportunities for empowering users and organizations appear in various application domains including electronic commerce,…
With the ubiquity of Internet technologies and growing demands for transparency and open data policies, the role of social networking and online deliberation tools for public engagement in decision-making has increased substantially in the…
The Internet service provider industry is currently experiencing intense competition as companies strive to provide top-notch services to their customers. Providers are introducing cutting-edge technologies to enhance service quality,…
Cybersecurity challenges and the need for awareness are well-recognized in developed countries, but this still needs attention in less-developed countries. With the expansion of technology, security concerns are also becoming more prevalent…
Improving access to essential public services like healthcare and education is crucial for human development, particularly in rural Sub-Saharan Africa. However, limited reliable transportation and sparse public facilities present…
The use of the Internet has become an urgent necessity in various fields and activities. One of such important fields could be electronic business (E-Business). E-business includes all operations and activities related to Internet commerce,…
Smart cities that make broad use of digital technologies have been touted as possible solutions for the population pressures faced by many cities in developing countries and may help meet the rising demand for services and infrastructure.…
Adaptivity and personalization technologies appear not to be very much used in eparticipation projects to date. These technologies are commonly used to overcome the overflow of information and service providers adopt them in order to…
Aiming to support a cross-sector and cross-border eGovernance paradigm for sharing common public services, this paper introduces an AI-enhanced solution that enables beneficiaries to participate in a decenntralized network for effective big…
E-invoicing is a rapidly growing e-service in Europe as well as in the world. It is identified as a substantially significant element in progressing towards the goals of Digital Economy in the European Union. This thesis focuses on…