Aiming to support a cross-sector and cross-border eGovernance paradigm for sharing common public services, this paper introduces an AI-enhanced solution that enables beneficiaries to participate in a decenntralized network for effective big data exchange and service delivery that promotes the once-only priority and is by design digital, efficient, cost-effective, interoperable and secure. The solution comprises (i) a reliable and efficient decentralized mechanism for data sharing, capable of addressing the complexity of the processes and their high demand of resources; (ii) an ecosystem for delivering mobile services tailored to the needs of stakeholders; (iii) a single sign-on Wallet mechanism to manage the transactions with multiple services; and (iv) an intercommunication layer, responsible for the secure exchange of information among existing eGovernment systems with newly developed ones. An indicative application scenario showcases the potential of our approach.
@article{arxiv.2103.15458,
title = {A trustable and interoperable decentralized solution for citizen-centric and cross-border eGovernance: A conceptual approach},
author = {George Domalis and Nikos Karacapilidis and Dimitris Tsakalidis and Anastasios Giannaros},
journal= {arXiv preprint arXiv:2103.15458},
year = {2021}
}