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Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. However, e-government implementation is surrounded by…
E-Government services offer a great deal of potential to improve government activities and citizen support. However, there is a lack of research covering E-Government services at the local government level, particularly in developing…
Recent technological advancements have significantly impacted the public sector's service delivery. Romanian city halls are embracing digitalization as part of their development strategies, aiming to deploy web-based platforms for public…
With the art and practice of government policy-making, public work, and citizen participation, many governments adopt information and communication technologies (ICT) as a vehicle to facilitate their relationship with citizens. This…
This paper identifies factors that influence Kazakhstan's e-Government portal usage. It determines challenges encountered by citizens while using the portal. Targeted respondents for the web-based questionnaire survey were the citizens of…
This research paper conducts a survey of the various government organizations that are using Web 2.0 to enhance their functionality, interact with potential audience and to reach out to a huge customer base. The aim of the paper is to study…
Globally, the discourse of e-government has gathered momentum in public service delivery. No country has been left untouched in the implementation of e-government. Several government departments and agencies are now using information and…
National governments are eager to incorporate information and communication technologies in their administrative agenda. Even though transformation from traditional to digital methods seem attractive, there are obstacles which come along…
Estonia has a global reputation of a digital state or e-country. However, despite the success in digital governance, the country has faced challenges in the realm of Open Government Data (OGD) area, with significant advancements in its OGD…
The concept of local self-governance is not new as it has its roots in ancient time even before the era of Mauryan emperors. This paper depicts the journey of local self-governance from antediluvian time to 21st century. Further, in the…
The purpose of this study is to establish whether the use of information technology (IT) by elected municipal representatives, for constituency work, emboldens the adoption of e-service in municipals of a developing country. The research…
Web intelligence can be considered as a subset of Artificial Intelligence. It uses existing data in web to produce new data, knowledge and wisdom to support decision making and new predictions for web users. Artificial Intelligence is ever…
The availability of public services through online platforms has improved the coverage and efficiency of essential services provided to citizens worldwide. These services also promote transparency and foster citizen participation in…
Despite the large investments in the field of e-Government (e-Gov) around the world, little is known about the impact such investment. This is due to the lack of guidance evaluation, absence of appropriate tools to measure the impact of…
Technologies have become important part of our lives. The steps for introducing ICTs in education vary from country to country. The Republic of Macedonia has invested with a lot in installment of hardware and software in education and in…
This paper emphasizes a determinant aim of identifying different approaches, as comparing to the education and democracy ways specific to e-government system. Introducing the information technology should offer the possibility by which…
Governments all around the world are widely investing on the implementation of e government to advance services to citizens and minimize costs. Governments can progress effectiveness of their operations and can carry their administrative…
Integration of Machine Learning (ML) techniques into public administration marks a new and transformative era for e-government systems. While traditionally e-government studies were focusing on text-based interactions, this one explores the…
This study seeks to determine the level of readiness of selected private and government-managed colleges and universities in the Philippines. The study also aims to determine if there's a significant difference in the level of readiness…
Information and Communication Technology (ICT) has been playing a pivotal role since the last decade in developing countries that brings citizen services to the doorsteps and connecting people. With this aspiration ICT has introduced…