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With the emergence and rapid growth of Social Media, a number of government departments in several countries have embraced Social Media as a privilege channel to interact with their constituency. We are exploring, in collaboration with the…
This study explores the critical role of open government data (OGD) portals in fostering transparency and collaboration between diverse stakeholders. Recognizing the challenges of usability, communication with diverse populations, and…
In recent years, the increased urbanization and industrialization has led to a rising water demand and resources, thus increasing the gap between demand and supply. Proper water distribution and forecasting of water consumption are key…
The digital divide is the gap among population sub-groups in accessing and/or using digital technologies. For instance, older people show a lower propensity to have a broadband connection, use the Internet, and adopt new technologies than…
Rapid expansion of online business has engulfed the GCC region. Such expansion causes competition among business entities, causing the need to identify the factors that the customers use to choose a suitable mobile business application.…
Internet connectivity in schools is critical to provide students with the digital literary skills necessary to compete in modern economies. In order for governments to effectively implement digital infrastructure development in schools,…
The rapid technological advances in the Internet of Things (IoT) allows the blueprint of Smart Cities to become feasible by integrating heterogeneous cloud/fog/edge computing paradigms to collaboratively provide variant smart services in…
Digital divide has been a common concern during the past two or three decades; traditionally, it refers to a gap between developed and developing countries in the adoption and use of digital technologies. Given the importance of the topic,…
Blockchain technology is referred to as a very secure decentralized, distributed ledger that records the history of any digital asset. It is being used in numerous governmental and private sector organizations across numerous nations.…
Selecting appropriate use cases for implementing digital solutions in small towns is a recurring challenge for smart city projects. This paper presents a transdisciplinary methodology for systematically identifying and evaluating such use…
Despite the immeasurable investment in e-government initiatives throughout the world, such initiatives have yet to succeed in fully meeting expectations and desired outcomes. A key objective of this research article is to support the…
Government development projects vary significantly from private sector initiatives in scope, stakeholder complexity, and regulatory requirements. There is a lack of empirical studies focusing on requirements engineering (RE) activities…
Open Government Data (OGD) initiatives aim to enhance public participation and collaboration by making government data accessible to diverse stakeholders, fostering social, environmental, and economic benefits through public value…
Colleges and Universities have been established to provide educational services to the people. Like any other organization, the school has processes and procedures similar to business or industry that involve admissions, processing of data,…
Digital transformation (DT) has become a strategic priority for public administrations, particularly due to the need to deliver more efficient and citizen-centered services and respond to societal expectations, ESG (Environmental, Social,…
The modernization of the educational process in the ungraded schools of the Republic of Kazakhstan requires the provision of affordable quality education for students in rural areas on information technology, the creation of e-learning. It…
Compliance with the European Union's Platform-to-Business (P2B) Regulation is challenging for online platforms, and assessing their compliance can be difficult for public authorities. This is partly due to the lack of automated tools for…
Governance in online communities is an increasingly high-stakes challenge, and yet many basic features of offline governance legacies--juries, political parties, term limits, and formal debates, to name a few--are not in the feature-sets of…
This paper describes the first stage of the ongoing development of two scales to measure online wellbeing and trust, based on the results of a series of workshops with younger and older adults. The first, the Online Wellbeing Scale includes…
Mobile government (m-government) represents a distinct paradigm shift from electronic government (e-government), offering a new avenue for governments worldwide to deliver services and applications to their customers. The m-government model…