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The challenging task of embedding innovative participatory processes and technologies within local government often falls upon local council officers. Using qualitative data collection and analysis, we investigate the ongoing work of…
Technologies have become inseparable of our lives, economy, and the society as a whole. For example, clouds provide numerous computing resources that can facilitate our lives, whereas the Content Management Systems (CMSs) can provide the…
Today, almost all banks have adopted ICT as a means of enhancing their banking service quality. These banks provide ICT based electronic service which is also called electronic banking, internet banking or online banking etc to their…
With the global increase in online services, there is a paradigm shift from service quality to e-service quality. In order to sustain this strategic change, there is need to measure and evaluate the quality of e-services. Consequently, the…
Advancements in web technology have revolutionised the way citizens interact with governments. Unlike traditional methods of communication between citizens and governments, E-Participation via e-government websites enhances communication…
In the paper we analyze the Information and Communication Technologies (ICT) and their impact on developing countries (DCs), making a criticism of different views on the supposed role of ICT for the future of human society. This criticism…
Information and communication technologies brought-in tools and techniques in the field of education that introduced new concepts of teaching and learning. Learning management system is one of the key tools used in educational institutes to…
The past century ended with an unexpected explosion of Information and Communication Technologies (ICT), both in planning/managing public policies, and in exchanging knowledge. However, the extent to which ICT-based tools increase the level…
Open Government Data (OGD) plays a crucial role in transforming smart cities into sustainable and intelligent entities by providing data for analytics, real-time monitoring, and informed decision-making. This data is increasingly used in…
Analysis how to use Internet influence to the process of political communication, marketing and the management of public relations, what kind of online communication methods are used by political parties, and to assess satisfaction, means…
This paper is to determine the dimension of e-health services in Brunei Darussalam (Brunei) from customers' perspective. It is to identify, understand, analyze and evaluate public's expectation on e-health in Brunei. A questionnaire was…
The ongoing process of liberalization, as well as the intensive technological breakthrough have a great impact either on the macroeconomic policy creators, or the dissimilarity of conventional approach to found a strategy of a certain…
This article addresses a problem in the electronic government discipline with special interest in Mexico: the need for a concentrated and updated information source about municipal e-government websites. One reason for this is the lack of a…
Information and Communication Technologies (ICTs) play a key role in Development & Economic growth of the Developing countries of the World. Political, Cultural, Socio-economic Developmental & Behavioral decisions today rests on the ability…
The first chapter is a critical review and a case study in eBusiness, with special attention to the digital currencies resource and its possibilities. 2. chapter attempts to incorporate the UTAUT model with perceived risk theory to explore…
Despite the debate regarding the timeframe and rate of penetration of Autonomous Vehicles, their potential benefits and implications have been widely recognized. Therefore, assessing the readiness of individual countries to adopt such…
This study presents the basic lines of electronic administration in Spain. The complexity of the Spanish political-administrative system makes such a study challenging, in view of the considerable degree of autonomy and competences of the…
Current challenges in Electronic Government initiatives include performance management, effective and efficient means of sharing information between different stakeholders e.g. government departments in order to improve the quality of…
The transformation of technology and collaboration methods driven by the e-government system forces government employees to reconsider their daily workflow and collaboration with colleagues. Despite the extensive existing knowledge of…
E-government services aims to provide citizens with more accessible, accurate, real-time and high quality services and information. Although the public sectors in Kingdom of Saudi Arabia (KSA) have promoted their e-Government services for…