While taking into account handicapped people in the design of technologies represents a social and political stake that becomes important (in particular with the recent law on equal rights for all the citizens, March 2004), this paper aims at evaluating the level of accessibility of two sites of E-services thanks to tests of use and proposing a set of recommendations in order to increase usability for the largest amount of people.
@article{arxiv.0712.3215,
title = {L'accessibilit\'e des E-services aux personnes non-voyantes : difficult\'es d'usage et recommandations},
author = {Françoise Sandoz-Guermond and Marc-Eric Bobiller-Chaumon},
journal= {arXiv preprint arXiv:0712.3215},
year = {2007}
}