相关论文: Making Space for Stories: Ambiguity in the Design …

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

As mixed-ability collaboration has become increasingly focal within accessibility research, managing varied, and sometimes conflicting, access needs has become a key consideration in designing for access. When an accessibility feature or…

Creating anonymity means cutting connections. A common goal in this context is to prevent accountability. This prevention of accountability can be problematic, for example, if it leads to delinquents remaining undetected. However,…

Nowadays, interactive technologies are used almost everywhere. As a result, designers need to increasingly make them "socially acceptable". Previous work recommends "subtle" forms of interaction to increase social acceptability and avoid…

As autonomous agents, from self-driving cars to virtual assistants, become increasingly present in everyday life, safe and effective collaboration depends on human understanding of agents' intentions. Current intent communication approaches…

This paper explores how ambiguity affects communication. We consider a cheap talk model in which the receiver evaluates the sender's message with respect to its worst-case expected payoff generated by multiplier preferences. We characterize…

When studying human-technology interaction systems, researchers thrive to achieve intuitiveness and facilitate the people's life through a thoughtful and in-depth study of several components of the application system that supports some…

The principle of abstraction guides the design of interactive systems, yet we lack a conceptual framework to understand how it shapes interaction design. Existing models, such as the gulfs of execution and evaluation, do not explicitly…

The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…

Speech is becoming increasingly popular as an interface modality, especially in hands- and eyes-busy situations where the use of a keyboard or mouse is difficult. However, despite the fact that many have hailed speech as being inherently…

Human sociality depends upon the benefits of mutual aid and extensive communication. However mutual aid is made difficult by the problems of coordinating diverse norms and preferences, and communication is harried by substantial ambiguity…

Individuals lack oversight over systems that process their data. This can lead to discrimination and hidden biases that are hard to uncover. Recent data protection legislation tries to tackle these issues, but it is inadequate. It does not…

Usability engineering is situated in a much larger social and institutional context than is usually acknowledged by usability professionals in the way that they define their field. The definitions and processes used in the improvement of…

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Understanding the needs of a variety of distinct user groups is vital in designing effective, desirable dialogue systems that will be adopted by the largest possible segment of the population. Despite the increasing popularity of dialogue…

There are many familiar situations in which a manager seeks to design a system in which users share a resource, but outcomes depend on the information held and actions taken by users. If communication is possible, the manager can ask users…

An agent may strategically employ a vague message to mislead an audience's belief about the state of the world, but this may cause the agent to feel guilt or negatively impact how the audience perceives the agent. Using a novel experimental…

We study the ability of language models to reason about appropriate information disclosure - a central aspect of the evolving field of agentic privacy. Whereas previous works have focused on evaluating a model's ability to align with human…

As the rate of content production grows, we must make a staggering number of daily decisions about what information is worth acting on. For any flourishing online social media system, users can barely keep up with the new content shared by…

Designing technical systems to be resistant to bias and discrimination represents vital new terrain for researchers, policymakers, and the anti-discrimination project more broadly. We consider bias and discrimination in the context of…