相关论文: Accuracy, Coverage, and Speed: What Do They Mean t…

In application software, the satisfaction of target users makes the software more acceptable. Open Source Software (OSS) systems have neither the physical nor the commercial boundaries of proprietary software, thus users from all over the…

We present the results of an exploratory study on how pairs interact with speech commands and touch gestures on a wall-sized display during a collaborative sensemaking task. Previous work has shown that speech commands, alone or in…

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

This work explores the impact of moderation on users' enjoyment of conversational AI systems. While recent advancements in Large Language Models (LLMs) have led to highly capable conversational AIs that are increasingly deployed in…

Numerous accessibility features have been developed and included in consumer operating systems to provide people with a variety of disabilities additional ways to access computing devices. Unfortunately, many users, especially older adults…

The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…

According to the World Health Organization, more than one billion people worldwide have disabilities. The field of disability studies defines disability through a social lens; people are disabled to the extent that society creates…

In mixed-ability collaboration, eye contact is often treated as a default cue for attention and turn-taking. As these signals are primarily visual, they are not reliably accessible to people with visual impairments. While prior work…

Real-time captioning is a critical accessibility tool for many d/Deaf and hard of hearing (DHH) people. While the vast majority of captioning work has focused on formal settings and technical innovations, in contrast, we investigate…

Conversational assistants are increasingly popular across diverse real-world applications, highlighting the need for advanced multimodal speech modeling. Speech, as a natural mode of communication, encodes rich user-specific characteristics…

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Transcripts displayed on dictation interfaces can be hard to read due to recognition errors and disfluencies. LLM-based text auto-correction could help, but changing the text during production could lead to distraction and unintended…

The main motivation for Automatic Speech Recognition (ASR) is efficient interfaces to computers, and for the interfaces to be natural and truly useful, it should provide coverage for a large group of users. The purpose of these tasks is to…

Usability testing is an essential part of product design, particularly for user interfaces. To enhance the reliability of usability evaluations, employing cognitive load measurement methods can be highly effective in assessing the mental…

In the past decades, integrated development environments (IDEs) have been largely advanced to facilitate common software engineering tasks. Yet, with growing information needs driven by increasing complexity in developing modern…

Large language models (LLMs) are now accessible to anyone with a computer, a web browser, and an internet connection via browser-based interfaces, shifting the dynamics of participation in AI development. This article examines how…

Text-to-image generation models have grown in popularity due to their ability to produce high-quality images from a text prompt. One use for this technology is to enable the creation of more accessible art creation software. In this paper,…

Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hinder these users. Through native (L1) and non-native (L2)…

As governments increasingly adopt digital tools, public service chatbots have emerged as a growing communication channel. This paper explores the design considerations and engagement opportunities of public service chatbots, using a 311…

Mental well-being technologies possess many qualities that give them the potential to help people receive assessment and treatment who may otherwise not receive help due to fear of stigma or lack of resources. The combination of advances in…