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Large language models (LLMs) show promise in offering emotional support and generating empathetic responses for individuals in distress, but their ability to deliver culturally sensitive support remains underexplored due to a lack of…

计算与语言 · 计算机科学 2026-01-21 Chen Cecilia Liu , Hiba Arnaout , Nils Kovačić , Dana Atzil-Slonim , Iryna Gurevych

Socially assistive robots (SARs) have shown great success in providing personalized cognitive-affective support for user populations with special needs such as older adults, children with autism spectrum disorder (ASD), and individuals with…

Human emotions are often not expressed directly, but regulated according to internal processes and social display rules. For affective computing systems, an understanding of how users regulate their emotions can be highly useful, for…

Large language models (LLMs) are increasingly used to model human social behavior, with recent research exploring their ability to simulate social dynamics. Here, we test whether LLMs mirror human behavior in social dilemmas, where…

社会与信息网络 · 计算机科学 2024-11-18 Jin Han , Balaraju Battu , Ivan Romić , Talal Rahwan , Petter Holme

In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…

计算与语言 · 计算机科学 2025-06-09 Xinjie Zhang , Wenxuan Wang , Qin Jin

Large Language Models (LLMs) have demonstrated remarkable abilities across numerous disciplines, primarily assessed through tasks in language generation, knowledge utilization, and complex reasoning. However, their alignment with human…

人工智能 · 计算机科学 2023-07-31 Xuena Wang , Xueting Li , Zi Yin , Yue Wu , Liu Jia

Large language models (LLMs) show promise in clinical decision support yet risk acquiescing to patient pressure for inappropriate care. We introduce SycoEval-EM, a multi-agent simulation framework evaluating LLM robustness through…

人工智能 · 计算机科学 2026-03-05 Dongshen Peng , Yi Wang , Austin Schoeffler , Carl Preiksaitis , Christian Rose

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

计算与语言 · 计算机科学 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

With the rapid advancement of Large Language Models (LLMs), recent studies have drawn attention to their potential for handling not only simple question-answer tasks but also more complex conversational abilities and performing human-like…

人工智能 · 计算机科学 2025-11-25 Mingyu Jeon , Jaeyoung Suh , Suwan Cho , Dohyeon Kim

Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

Large Language Models (LLMs) are becoming ubiquitous to create intelligent virtual assistants that assist users in interacting with a system, as exemplified in marketing. Although LLMs have been discussed in Modeling & Simulation (M&S), the…

人机交互 · 计算机科学 2024-09-25 Philippe J. Giabbanelli , Jose J. Padilla , Ameeta Agrawal

Due to privacy concerns, open dialogue datasets for mental health are primarily generated through human or AI synthesis methods. However, the inherent implicit nature of psychological processes, particularly those of clients, poses…

人机交互 · 计算机科学 2025-11-18 Lixiu Wu , Yuanrong Tang , Qisen Pan , Xianyang Zhan , Yucheng Han , Lanxi Xiao , Tianhong Wang , Chen Zhong , Jiangtao Gong

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

信息检索 · 计算机科学 2023-03-13 Ali Montazeralghaem , James Allan

Sequential recommender systems (SRS) aim to predict users' subsequent choices based on their historical interactions and have found applications in diverse fields such as e-commerce and social media. However, in real-world systems, most…

信息检索 · 计算机科学 2024-11-04 Qidong Liu , Xian Wu , Yejing Wang , Zijian Zhang , Feng Tian , Yefeng Zheng , Xiangyu Zhao

Navigating certain communication situations can be challenging due to individuals' lack of skills and the interference of strong emotions. However, effective learning opportunities are rarely accessible. In this work, we conduct a…

人机交互 · 计算机科学 2024-02-21 Inna Wanyin Lin , Ashish Sharma , Christopher Michael Rytting , Adam S. Miner , Jina Suh , Tim Althoff

Code review is a socio-technical practice, yet how software engineers engage in Large Language Model (LLM)-assisted code reviews compared to human peer-led reviews is less understood. We report a two-phase qualitative study with 20 software…

软件工程 · 计算机科学 2025-12-08 Adam Alami , Nathan Cassee , Thiago Rocha Silva , Elda Paja , Neil A. Ernst

Large language models (LLMs) have demonstrated strong performance on coding tasks such as generation, completion and repair, but their ability to handle complex symbolic reasoning over code still remains underexplored. We introduce the task…

软件工程 · 计算机科学 2025-09-17 Daniel Koh , Yannic Noller , Corina S. Pasareanu , Adrians Skapars , Youcheng Sun

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

计算与语言 · 计算机科学 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Depression is a prevalent mental health disorder that is difficult to detect early due to subjective symptom assessments. Recent advancements in large language models have offered efficient and cost-effective approaches for this objective.…

计算与语言 · 计算机科学 2025-04-08 Longdi Xian , Jianzhang Ni , Mingzhu Wang

In psychological support and emotional companionship scenarios, the core limitation of large language models (LLMs) lies not merely in response quality, but in their reliance on local next-token prediction, which prevents them from…

人工智能 · 计算机科学 2026-03-27 Boning Zhao , Clover Hu , Xinnuo Li