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Ramaswamy et al. reported in Nature Medicine that ChatGPT Health under-triages 51.6% of emergencies, concluding that consumer-facing AI triage poses safety risks. However, their evaluation used an exam-style protocol -- forced A/B/C/D…

人机交互 · 计算机科学 2026-03-27 David Fraile Navarro , Farah Magrabi , Enrico Coiera

AI chatbots already function as de facto mental health support tools for millions of people, including people in crisis. Yet, they lack the clinical validation, shared standards, and coordinated oversight that their societal role demands.…

计算机与社会 · 计算机科学 2026-05-11 Emily Saltz , Claire R. Leibowicz

Ensuring accurate call prioritisation is essential for optimising the efficiency and responsiveness of mental health helplines. Currently, call operators rely entirely on the caller's statements to determine the priority of the calls. It…

音频与语音处理 · 电气工程与系统科学 2024-12-03 Rajib Rana , Niall Higgins , Kazi Nazmul Haque , John Reilly , Kylie Burke , Kathryn Turner , Terry Stedman

Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…

其他定量生物学 · 定量生物学 2025-11-03 Aditya Naik , Jovi Thomas , Teja Sree Mandava , Himavanth Reddy Vemula

Online, people often recount their experiences turning to conversational AI agents (e.g., ChatGPT, Claude, Copilot) for mental health support -- going so far as to replace their therapists. These anecdotes suggest that AI agents have great…

Patient triage plays a crucial role in emergency departments, ensuring timely and appropriate care based on correctly evaluating the emergency grade of patient conditions. Triage methods are generally performed by human operator based on…

机器学习 · 计算机科学 2024-03-13 Annamaria Defilippo , Pierangelo Veltri , Pietro Lio' , Pietro Hiram Guzzi

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Diagnostic errors in healthcare persist as a critical challenge, with increasing numbers of patients turning to online resources for health information. While AI-powered healthcare chatbots show promise, there exists no standardized and…

人工智能 · 计算机科学 2024-12-18 Deep Bhatt , Surya Ayyagari , Anuruddh Mishra

Background: Remote patient monitoring (RPM) generates vast data, yet landmark trials (Tele-HF, BEAT-HF) failed because data volume overwhelmed clinical staff. While TIM-HF2 showed 24/7 physician-led monitoring reduces mortality by 30%, this…

Millions of users turn to consumer AI chatbots to discuss mental health and behavioral concerns. While this presents unprecedented opportunities to deliver population-level support, it also highlights an urgent need for rigorous and…

神经元与认知 · 定量生物学 2026-03-10 Veith Weilnhammer , Kevin YC Hou , Lennart Luettgau , Christopher Summerfield , Raymond Dolan , Matthew M Nour

The integration of Artificial Intelligence (AI) in healthcare presents a transformative potential for enhancing operational efficiency and health outcomes. Large Language Models (LLMs), such as ChatGPT, have shown their capabilities in…

计算与语言 · 计算机科学 2024-05-03 Dou Liu , Ying Han , Xiandi Wang , Xiaomei Tan , Di Liu , Guangwu Qian , Kang Li , Dan Pu , Rong Yin

Mass casualty incidents (MCIs) pose a significant challenge to emergency medical services by overwhelming available resources and personnel. Effective victim assessment is the key to minimizing casualties during such a crisis. We introduce…

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

计算与语言 · 计算机科学 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

AI model documentation is fragmented across platforms and inconsistent in structure, preventing policymakers, auditors, and users from reliably assessing safety claims, data provenance, and version-level changes. We analyzed documentation…

人工智能 · 计算机科学 2025-12-16 Akhmadillo Mamirov , Faiaz Azmain , Hanyu Wang

Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…

人机交互 · 计算机科学 2026-01-21 V. El Sawah , A. Bhardwaj , A. Pryke-Hobbes , D. Gamaleldin , C. S. Ang , A. K. Martin

AI incident reporting requirements are emerging in regulation and policy, yet no operational criteria exist for determining when a detected AI incident warrants escalation beyond national handling to international coordination. This paper…

计算机与社会 · 计算机科学 2026-05-20 Francesca Gomez , Matthew Ball , Michael Harre , Lydia Preston , Josephine Schwab , Caio Machado

We developed a voice-driven artificial intelligence (AI) system that guides anyone - from paramedics to family members - through expert-level stroke evaluations using natural conversation, while also enabling smartphone video capture of key…

Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…

人机交互 · 计算机科学 2026-02-06 Alastair Howcroft , Amber Bennett-Weston , Ahmad Khan , Joseff Griffiths , Simon Gay , Jeremy Howick

Artificial intelligence chatbots have achieved unprecedented adoption, with millions now using these systems for emotional support and companionship in contexts of widespread social isolation and capacity-constrained mental health services.…

Artificial Intelligence (AI) has revolutionized various fields, including medicine and mental health support. One promising application is ChatGPT, an advanced conversational AI model that uses deep learning techniques to provide human-like…

神经元与认知 · 定量生物学 2023-11-16 Farzan Vahedifard , Atieh Sadeghniiat Haghighi , Tirth Dave , Mohammad Tolouei , Fateme Hoshyar Zare
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