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Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

信息检索 · 计算机科学 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains…

计算与语言 · 计算机科学 2025-06-12 Zheng Zhao , Clara Vania , Subhradeep Kayal , Naila Khan , Shay B. Cohen , Emine Yilmaz

When users initiate search sessions, their queries are often unclear or might lack of context; this resulting in inefficient document ranking. Multiple approaches have been proposed by the Information Retrieval community to add context and…

信息检索 · 计算机科学 2022-06-01 Pierre Erbacher , Ludovic Denoyer , Laure Soulier

In interactions between users and language model agents, user utterances frequently exhibit ellipsis (omission of words or phrases) or imprecision (lack of exactness) to prioritize efficiency. This can lead to varying interpretations of the…

计算与语言 · 计算机科学 2024-10-07 Hyuhng Joon Kim , Youna Kim , Cheonbok Park , Junyeob Kim , Choonghyun Park , Kang Min Yoo , Sang-goo Lee , Taeuk Kim

LLM-based and agent-based synthetic personas are increasingly used in design and product decision-making, yet prior work shows that prompt-based personas often produce persuasive but unverifiable responses that obscure their evidentiary…

人机交互 · 计算机科学 2026-02-02 Mario Truss

Understanding and classifying user personas is critical for delivering effective personalization. While persona information offers valuable insights, its full potential is realized only when contextualized, linking user characteristics with…

人机交互 · 计算机科学 2026-02-05 Saleh Afzoon , Amin Beheshti , Usman Naseem

Recent advances in large language models have highlighted their potential for personalized recommendation, where accurately capturing user preferences remains a key challenge. Leveraging their strong reasoning and generalization…

Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the…

Language model users often issue queries that lack specification, where the context under which a query was issued -- such as the user's identity, the query's intent, and the criteria for a response to be useful -- is not explicit. For…

计算与语言 · 计算机科学 2025-05-27 Chaitanya Malaviya , Joseph Chee Chang , Dan Roth , Mohit Iyyer , Mark Yatskar , Kyle Lo

A long-standing vision of computing is the personal AI system: one that understands us well enough to address our underlying needs. Today's AI focuses on what users do, ignoring why they might be doing such things in the first place. As a…

人机交互 · 计算机科学 2026-04-10 Dora Zhao , Michelle S. Lam , Diyi Yang , Michael S. Bernstein

Explainable AI is increasingly employing argumentation methods to facilitate interactive explanations between AI agents and human users. While existing approaches typically rely on predetermined human user models, there remains a critical…

人工智能 · 计算机科学 2025-02-25 Yinxu Tang , Stylianos Loukas Vasileiou , William Yeoh

Conversational agents often encounter ambiguous user requests, requiring an effective clarification to successfully complete tasks. While recent advancements in real-world applications favor multi-agent architectures to manage complex…

人工智能 · 计算机科学 2025-12-16 Emre Can Acikgoz , Jinoh Oh , Joo Hyuk Jeon , Jie Hao , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur , Xiang Li , Chengyuan Ma , Xing Fan

Existing neural relevance models do not give enough consideration for query and item context information which diversifies the search results to adapt for personal preference. To bridge this gap, this paper presents a neural learning…

信息检索 · 计算机科学 2023-09-12 Deguang Kong , Daniel Zhou , Zhiheng Huang , Steph Sigalas

Peer review is fundamental to the integrity and advancement of scientific publication. Traditional methods of peer review analyses often rely on exploration and statistics of existing peer review data, which do not adequately address the…

计算与语言 · 计算机科学 2026-05-12 Yiqiao Jin , Qinlin Zhao , Yiyang Wang , Hao Chen , Kaijie Zhu , Yijia Xiao , Jindong Wang

Despite rapid progress in autonomous web agents, human involvement remains essential for shaping preferences and correcting agent behavior as tasks unfold. However, current agentic systems lack a principled understanding of when and why…

The increasing demand for personalized interactions with large language models (LLMs) calls for methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective…

计算与语言 · 计算机科学 2025-02-04 Chenkai Sun , Ke Yang , Revanth Gangi Reddy , Yi R. Fung , Hou Pong Chan , Kevin Small , ChengXiang Zhai , Heng Ji

Personalization despite being an effective solution to the problem information overload remains tricky on account of multiple dimensions to consider. Furthermore, the challenge of avoiding overdoing personalization involves estimation of a…

信息检索 · 计算机科学 2017-11-09 Arjumand Younus , Muhammad Atif Qureshi

An implicit expectation of asking users to rate agents, such as an AI decision-aid, is that they will use only relevant information -- ask them about an agent's benevolence, and they should consider whether or not it was kind. Behavioral…

人机交互 · 计算机科学 2023-07-28 Nikolos Gurney , David Pynadath , Ning Wang

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

人机交互 · 计算机科学 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still…