相关论文: From Moderation to Mediation: Can LLMs Serve as Me…
Mediation is a dispute resolution method featuring a neutral third-party (mediator) who intervenes to help the individuals resolve their dispute. In this paper, we investigate to which extent large language models (LLMs) are able to act as…
The task of cultivating healthy communication in online communities becomes increasingly urgent, as gaming and social media experiences become progressively more immersive and life-like. We approach the challenge of moderating online…
As large language models (LLMs) become increasingly integrated into online platforms and digital communication spaces, their potential to influence public discourse - particularly in contentious areas like climate change - requires…
Humanitarian negotiations in conflict zones, called \emph{frontline negotiation}, are often highly adversarial, complex, and high-risk. Several best-practices have emerged over the years that help negotiators extract insights from large…
We present a survey of methods for assessing and enhancing the quality of online discussions, focusing on the potential of LLMs. While online discourses aim, at least in theory, to foster mutual understanding, they often devolve into…
The strength of democracy lies in the free and equal exchange of diverse viewpoints. Living up to this ideal at scale faces inherent tensions: broad participation, meaningful deliberation, and political equality often trade off with one…
The increasing sophistication of large language models (LLMs) has sparked growing concerns regarding their potential role in exacerbating ideological polarization through the automated generation of persuasive and biased content. This study…
Large language models (LLMs) are increasingly being used for emotional support. They are also being developed for formal therapy purposes. However, LLMs like ChaptGPT or Llama are often developed with content moderation guardrails that…
Large Language Models (LLMs) are transforming artificial intelligence, enabling autonomous agents to perform diverse tasks across various domains. These agents, proficient in human-like text comprehension and generation, have the potential…
This paper examines if large language models (LLMs) can help people write constructive comments on divisive social issues due to the difficulty of expressing constructive disagreement online. Through controlled experiments with 600…
As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…
Generative AI, including large language models (LLMs) have the potential -- and already are being used -- to increase the speed, scale, and types of unsafe conversations online. LLMs lower the barrier for entry for bad actors to create…
Large Language Models (LLMs) have emerged as transformative tools in artificial intelligence (AI), exhibiting remarkable capabilities across diverse tasks such as text generation, reasoning, and decision-making. While their success has…
Large language models (LLMs) can reproduce a wide variety of rhetorical styles and generate text that expresses a broad spectrum of sentiments. This capacity, now available at low cost, makes them powerful tools for manipulation and…
Background: What counts as violence is neither self-evident nor universally agreed upon. While physical aggression is prototypical, contemporary societies increasingly debate whether exclusion, humiliation, online harassment or symbolic…
Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…
In human society, trust is an essential component of social attitude that helps build and maintain long-term, healthy relationships which creates a strong foundation for cooperation, enabling individuals to work together effectively and…
Clinical empathy is essential for patient care, but physicians need continually balance emotional warmth with factual precision under the cognitive and emotional constraints of clinical practice. This study investigates how large language…
Large language models (LLMs) can support democratic deliberation at scales previously constrained by turn-taking and facilitation bandwidth. Recent work shows that LLM-generated group statements are often preferred over human-mediated…
Two substantial technological advances have reshaped the public square in recent decades: first with the advent of the internet and second with the recent introduction of large language models (LLMs). LLMs offer opportunities for a paradigm…