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In AI-assisted decision-making, it is crucial but challenging for humans to achieve appropriate reliance on AI. This paper approaches this problem from a human-centered perspective, "human self-confidence calibration". We begin by proposing…

人机交互 · 计算机科学 2024-03-15 Shuai Ma , Xinru Wang , Ying Lei , Chuhan Shi , Ming Yin , Xiaojuan Ma

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

人机交互 · 计算机科学 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

Providing well-calibrated AI confidence can help promote users' appropriate trust in and reliance on AI, which are essential for AI-assisted decision-making. However, calibrating AI confidence -- providing confidence score that accurately…

人工智能 · 计算机科学 2025-09-30 Jingshu Li , Yitian Yang , Renwen Zhang , Q. Vera Liao , Tianqi Song , Zhengtao Xu , Yi-chieh Lee

Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…

人工智能 · 计算机科学 2020-01-08 Yunfeng Zhang , Q. Vera Liao , Rachel K. E. Bellamy

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

人机交互 · 计算机科学 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by…

人机交互 · 计算机科学 2025-02-21 Takehiro Takayanagi , Ryuji Hashimoto , Chung-Chi Chen , Kiyoshi Izumi

In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…

人工智能 · 计算机科学 2022-10-31 Kailas Vodrahalli , Tobias Gerstenberg , James Zou

Artificial Intelligence (AI) systems are increasingly used for decision-making across domains, raising debates over the information and explanations they should provide. Most research on Explainable AI (XAI) has focused on feature-based…

人工智能 · 计算机科学 2025-05-05 Federico Maria Cau , Lucio Davide Spano

In settings where human decision-making relies on AI input, both the predictive accuracy of the AI system and the reliability of its confidence estimates influence decision quality. We highlight the role of AI metacognitive sensitivity --…

人工智能 · 计算机科学 2025-08-15 ZhaoBin Li , Mark Steyvers

Productive human-AI collaboration requires appropriate reliance, yet contemporary AI systems are often miscalibrated, exhibiting systematic overconfidence or underconfidence. We investigate whether humans can learn to mentally recalibrate…

人机交互 · 计算机科学 2026-03-25 ZhaoBin Li , Mark Steyvers

Whenever an AI model is used to predict a relevant (binary) outcome in AI-assisted decision making, it is widely agreed that, together with each prediction, the model should provide an AI confidence value. However, it has been unclear why…

人工智能 · 计算机科学 2025-01-27 Nina L. Corvelo Benz , Manuel Gomez Rodriguez

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

人机交互 · 计算机科学 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Whenever a binary classifier is used to provide decision support, it typically provides both a label prediction and a confidence value. Then, the decision maker is supposed to use the confidence value to calibrate how much to trust the…

机器学习 · 计算机科学 2024-02-26 Nina L. Corvelo Benz , Manuel Gomez Rodriguez

Appropriate reliance is critical to achieving synergistic human-AI collaboration. For instance, when users over-rely on AI assistance, their human-AI team performance is bounded by the model's capability. This work studies how the…

人机交互 · 计算机科学 2024-01-17 Shiye Cao , Anqi Liu , Chien-Ming Huang

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…

人机交互 · 计算机科学 2025-09-11 Jacob Beck , Stephanie Eckman , Christoph Kern , Frauke Kreuter

In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…

计算与语言 · 计算机科学 2023-10-23 Shehzaad Dhuliawala , Vilém Zouhar , Mennatallah El-Assady , Mrinmaya Sachan

Several strands of research have aimed to bridge the gap between artificial intelligence (AI) and human decision-makers in AI-assisted decision-making, where humans are the consumers of AI model predictions and the ultimate decision-makers…

人机交互 · 计算机科学 2022-04-06 Charvi Rastogi , Yunfeng Zhang , Dennis Wei , Kush R. Varshney , Amit Dhurandhar , Richard Tomsett

While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…

人机交互 · 计算机科学 2026-04-28 Muhammad Raees , Konstantinos Papangelis

Explosive growth in big data technologies and artificial intelligence [AI] applications have led to increasing pervasiveness of information facets and a rapidly growing array of information representations. Information facets, such as…

人机交互 · 计算机科学 2022-04-26 Jim Samuel , Rajiv Kashyap , Yana Samuel , Alexander Pelaez
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