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Large Language Models (LLMs) are increasingly used for mental health support, yet little is known about how people with mental health challenges engage with them, how they evaluate their usefulness, and what design opportunities they…

人机交互 · 计算机科学 2026-02-12 Aditya Kumar Purohit , Hendrik Heuer

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

人机交互 · 计算机科学 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that…

人机交互 · 计算机科学 2025-05-12 Inhwa Song , Sachin R. Pendse , Neha Kumar , Munmun De Choudhury

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

人工智能 · 计算机科学 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

Peer-run organizations (PROs) provide critical, recovery-based behavioral health support rooted in lived experience. As large language models (LLMs) enter this domain, their scale, conversationality, and opacity introduce new challenges for…

The development of large language models (LLMs) capable of following instructions and engaging in conversational interactions sparked increased interest in their utilization across various support tools. We investigate the utility of modern…

人机交互 · 计算机科学 2024-01-31 Tuhin Chakrabarty , Vishakh Padmakumar , Faeze Brahman , Smaranda Muresan

Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

Large language models (LLMs) have facilitated significant strides in generating conversational agents, enabling seamless, contextually relevant dialogues across diverse topics. However, the existing LLM-driven conversational agents have…

人机交互 · 计算机科学 2024-02-26 Juhye Ha , Hyeon Jeon , DaEun Han , Jinwook Seo , Changhoon Oh

With the advancement of large language models (LLMs), the focus in Conversational AI has shifted from merely generating coherent and relevant responses to tackling more complex challenges, such as personalizing dialogue systems. In an…

计算与语言 · 计算机科学 2025-02-13 Maria Molchanova , Anna Mikhailova , Anna Korzanova , Lidiia Ostyakova , Alexandra Dolidze

As the recent Large Language Models(LLM's) become increasingly competent in zero-shot and few-shot reasoning across various domains, educators are showing a growing interest in leveraging these LLM's in conversation-based tutoring systems.…

人机交互 · 计算机科学 2024-03-22 Minju Park , Sojung Kim , Seunghyun Lee , Soonwoo Kwon , Kyuseok Kim

Although engagement in self-directed wellness exercises typically declines over time, integrating social support such as coaching can sustain it. However, traditional forms of support are often inaccessible due to the high costs and complex…

The advent of Large Language Models (LLMs) has ushered in a new era for design science in Information Systems, demanding a paradigm shift in tailoring LLMs design for business contexts. We propose and test a novel framework to customize…

计算机与社会 · 计算机科学 2024-05-15 Wen Wang , Zhenyue Zhao , Tianshu Sun

The language generation and reasoning capabilities of large language models (LLMs) have enabled conversational systems with impressive performance in a variety of tasks, from code generation, to composing essays, to passing STEM and legal…

人工智能 · 计算机科学 2025-02-28 Konstantina Christakopoulou , Iris Qu , John Canny , Andrew Goodridge , Cj Adams , Minmin Chen , Maja Matarić

In response to the increasing mental health challenges faced by college students, we sought to understand their perspectives on how AI applications, particularly Large Language Models (LLMs), can be leveraged to enhance their mental…

人机交互 · 计算机科学 2024-09-27 Owen Xingjian Zhang , Shuyao Zhou , Jiayi Geng , Yuhan Liu , Sunny Xun Liu

Stories about overcoming personal struggles can effectively illustrate the application of psychological theories in real life, yet they may fail to resonate with individuals' experiences. In this work, we employ large language models (LLMs)…

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

人机交互 · 计算机科学 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

Large Language Models (LLMs) have shown much promise in powering a variety of software engineering (SE) tools. Offering natural language as an intuitive interaction mechanism, LLMs have recently been employed as conversational ``programming…

软件工程 · 计算机科学 2026-04-15 Jonan Richards

Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…

计算与语言 · 计算机科学 2026-03-13 Shaz Furniturewala , Gerard Christopher Yeo , Kokil Jaidka

Conversational agents powered by large language models (LLM) have increasingly been utilized in the realm of mental well-being support. However, the implications and outcomes associated with their usage in such a critical field remain…

人机交互 · 计算机科学 2023-08-01 Zilin Ma , Yiyang Mei , Zhaoyuan Su

The emergence of Large Language Models (LLMs) has revolutionized Conversational User Interfaces (CUIs), enabling more dynamic, context-aware, and human-like interactions across diverse domains, from social sciences to healthcare. However,…

人机交互 · 计算机科学 2025-03-03 Smit Desai , Mateusz Dubiel , Nima Zargham , Thomas Mildner , Laura Spillner
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