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Large language models (LLMs) have shown great potential in flagging harmful content in online communities. Yet, existing approaches for moderation require a separate model for every community and are opaque in their decision-making,…

计算与语言 · 计算机科学 2025-10-24 Agam Goyal , Xianyang Zhan , Yilun Chen , Koustuv Saha , Eshwar Chandrasekharan

Large Language Models (LLMs) are entering urban governance, yet their outputs are highly sensitive to prompts that carry value judgments. We propose Prompt Commons - a versioned, community-maintained repository of prompts with governance…

计算机与社会 · 计算机科学 2025-09-17 Rashid Mushkani

Online LGBTQ+ communities face a persistent tension: remaining visible to welcome newcomers while protecting members from harassment. This challenge is particularly acute for lesbian communities on Reddit, which operate not as isolated…

人机交互 · 计算机科学 2026-03-18 Yan Xia , Sushmita Khan , Naiyah Lewis , Jinkyung Katie Park

The AI development community is increasingly making use of hosting intermediaries such as Hugging Face provide easy access to user-uploaded models and training data. These model marketplaces lower technical deployment barriers for hundreds…

计算机与社会 · 计算机科学 2024-09-12 Robert Gorwa , Michael Veale

To realize the potential benefits and mitigate potential risks of AI, it is necessary to develop a framework of governance that conforms to ethics and fundamental human values. Although several organizations have issued guidelines and…

计算机与社会 · 计算机科学 2023-07-14 Hyesun Choung , Prabu David , John S. Seberger

The lack of an automated online platform for reporting citizens' complaints, coupled with the city corporations' struggles in managing them, presents significant challenges. Furthermore, the availability of resources is very limited to…

人机交互 · 计算机科学 2024-10-18 Farhatun Shama , Abdul Aziz , Lamisa Bintee Mizan Deya

Governance in online communities is an increasingly high-stakes challenge, and yet many basic features of offline governance legacies--juries, political parties, term limits, and formal debates, to name a few--are not in the feature-sets of…

计算机与社会 · 计算机科学 2021-03-16 Nathan Schneider , Primavera De Filippi , Seth Frey , Joshua Z. Tan , Amy X. Zhang

As platform ecosystems are growing by platform users' data, the importance of data governance has been highlighted. In particular, how to share control and decision rights with platform users are regarded as significant design issues since…

软件工程 · 计算机科学 2017-06-26 Sung Une Lee , Liming Zhu , Ross Jeffery

Autonomous and intelligent systems (AIS) facilitate a wide range of beneficial applications across a variety of different domains. However, technical characteristics such as unpredictability and lack of transparency, as well as potential…

计算机与社会 · 计算机科学 2024-04-23 Lukas D. Pöhler , Klaus Diepold , Wendell Wallach

How AI models should deal with political topics has been discussed, but it remains challenging and requires better governance. This paper examines the governance of large language models through individual and collective deliberation,…

计算机视觉与模式识别 · 计算机科学 2025-07-23 Tanusree Sharma , Yujin Potter , Zachary Kilhoffer , Yun Huang , Dawn Song , Yang Wang

Content moderation on a global scale must navigate a complex array of local cultural distinctions, which can hinder effective enforcement. While global policies aim for consistency and broad applicability, they often miss the subtleties of…

Decentralized architecture offers a robust and flexible structure for online platforms, since centralized moderation and computation can be easy to disrupt with targeted attacks. However, a platform offering a decentralized architecture…

社会与信息网络 · 计算机科学 2025-11-14 Milo Z. Trujillo , Laurent Hébert-Dufresne , James Bagrow

Lightweight fine-tuning techniques and the rise of 'open' AI model marketplaces have enabled individuals to easily build and release generative models. Yet, this accessibility also raises risks, including the production of harmful and…

人机交互 · 计算机科学 2026-02-24 Eun Jeong Kang , Fengyang Lin , Angel Hsing-Chi Hwang

Social media users may perceive moderation decisions by the platform differently, which can lead to frustration and dropout. This study investigates users' perceived justice and fairness of online moderation decisions when they are exposed…

人机交互 · 计算机科学 2024-03-12 Jie Cai , Aashka Patel , Azadeh Naderi , Donghee Yvette Wohn

Online platforms like Reddit, Wikipedia, and Facebook are integral to modern life, enabling content creation and sharing through posts, comments, and discussions. Despite their virtual and often anonymous nature, these platforms need rules…

物理与社会 · 物理学 2024-07-18 Shambhobi Bhattacharya , Jisung Yoon , Hyejin Youn

Vent channels on Discord, which are chat channels developed for people to express frustrations, can become an informal type of peer support system. This paper is a qualitative study of experiences with vent channels on Discord, examining…

社会与信息网络 · 计算机科学 2024-10-01 Kayode Oladeji , Tony Wang , Diyi Yang , Amy Bruckman

Divisiveness appears to be increasing in much of the world, leading to concern about political violence and a decreasing capacity to collaboratively address large-scale societal challenges. In this working paper we aim to articulate an…

社会与信息网络 · 计算机科学 2023-07-25 Aviv Ovadya , Luke Thorburn

Decentralized autonomous organizations as a new form of online governance arecollections of smart contracts deployed on a blockchain platform that intercede groupsof people. A growing number of Decentralized Autonomous Organization…

计算机与社会 · 计算机科学 2021-07-30 Elena Baninemeh , Siamak Farshidi , Slinger Jansen

Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts toward regulating norm violations. This paper examines how…

人机交互 · 计算机科学 2024-12-20 Yunhee Shim , Shagun Jhaver

Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…

计算与语言 · 计算机科学 2022-11-14 Kai-Hui Liang , Weiyan Shi , Yoojung Oh , Hao-Chuan Wang , Jingwen Zhang , Zhou Yu