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A core assumption of explainable AI systems is that explanations change what users know, thereby enabling them to act within their complex socio-technical environments. Despite the centrality of action, explanations are often organized and…

人机交互 · 计算机科学 2023-05-11 Gennie Mansi , Mark Riedl

Test suites assess natural language processing models' performance on specific functionalities: cases of interest involving model robustness, fairness, or particular linguistic capabilities. This paper introduces specification instructions:…

计算与语言 · 计算机科学 2024-11-19 Pedro Henrique Luz de Araujo , Benjamin Roth

AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation…

人机交互 · 计算机科学 2025-08-26 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

人机交互 · 计算机科学 2021-07-07 Yanou Ramon , Tom Vermeire , Olivier Toubia , David Martens , Theodoros Evgeniou

Although peer code review is widely adopted in both commercial and open source development, existing studies suggest that such code reviews often contain a significant amount of non-useful review comments. Unfortunately, to date, no tools…

软件工程 · 计算机科学 2018-07-13 Mohammad Masudur Rahman , Chanchal K. Roy , Raula G. Kula

Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…

机器学习 · 计算机科学 2022-06-03 Aparna Balagopalan , Haoran Zhang , Kimia Hamidieh , Thomas Hartvigsen , Frank Rudzicz , Marzyeh Ghassemi

Human-annotated labels and explanations are critical for training explainable NLP models. However, unlike human-annotated labels whose quality is easier to calibrate (e.g., with a majority vote), human-crafted free-form explanations can be…

计算与语言 · 计算机科学 2023-05-23 Bingsheng Yao , Prithviraj Sen , Lucian Popa , James Hendler , Dakuo Wang

User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of…

软件工程 · 计算机科学 2020-10-14 Cuiyun Gao , Wenjie Zhou , Xin Xia , David Lo , Qi Xie , Michael R. Lyu

UI design languages, such as Google's Material Design, make applications both easier to develop and easier to learn by providing a set of standard UI components. Nonetheless, it is hard to assess the impact of design languages in the wild.…

人机交互 · 计算机科学 2018-07-12 Bardia Doosti , Tao Dong , Biplab Deka , Jeffrey Nichols

Interest in the field of Explainable Artificial Intelligence has been growing for decades and has accelerated recently. As Artificial Intelligence models have become more complex, and often more opaque, with the incorporation of complex…

人工智能 · 计算机科学 2020-03-18 Shruthi Chari , Daniel M. Gruen , Oshani Seneviratne , Deborah L. McGuinness

Machine learning and deep learning models are pivotal in educational contexts, particularly in predicting student success. Despite their widespread application, a significant gap persists in comprehending the factors influencing these…

机器学习 · 计算机科学 2024-05-24 Priscylla Silva , Claudio T. Silva , Luis Gustavo Nonato

[Background] Research on requirements engineering (RE) for mobile apps employs datasets formed by app users, developers or vendors. However, little is known about the sources of these datasets in terms of platforms and the RE activities…

软件工程 · 计算机科学 2025-09-05 Chong Wang , Haoning Wu , Peng Liang , Maya Daneva , Marten van Sinderen

Recommender systems are used in many different applications and contexts, however their main goal can always be summarised as "connecting relevant content to interested users". Personalized recommendation algorithms achieve this goal by…

信息检索 · 计算机科学 2022-07-11 Joey De Pauw , Koen Ruymbeek , Bart Goethals

Explanations have gained an increasing level of interest in the AI and Machine Learning (ML) communities in order to improve model transparency and allow users to form a mental model of a trained ML model. However, explanations can go…

机器学习 · 计算机科学 2022-10-11 Stefano Teso , Öznur Alkan , Wolfang Stammer , Elizabeth Daly

As language models are increasingly deployed as autonomous agents in high-stakes settings, ensuring that they reliably follow user-defined rules has become a critical safety concern. To this end, we study whether language models exhibit…

机器学习 · 计算机科学 2025-08-28 Dylan Sam , Alexander Robey , Andy Zou , Matt Fredrikson , J. Zico Kolter

Context: Over the last decade, software researchers and engineers have developed a vast body of methodologies and technologies in requirements engineering for self-adaptive systems. Although existing studies have explored various aspects of…

软件工程 · 计算机科学 2017-06-29 Zhuoqun Yang , Zhi Li , Zhi Jin , He Zhang

In recent years, predicting mobile app usage has become increasingly important for areas like app recommendation, user behaviour analysis, and mobile resource management. Existing models, however, struggle with the heterogeneous nature of…

计算与语言 · 计算机科学 2024-11-04 Yonchanok Khaokaew , Hao Xue , Flora D. Salim

While smart mobile health apps that adapt to users' progressive individual needs are proliferating, many of them struggle to fulfill their promises due to an inferior user experience. Understanding the concerns of real-world users related…

人机交互 · 计算机科学 2022-08-24 Banafsheh Mohajeri , Jinghui Cheng

Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we…

人工智能 · 计算机科学 2021-03-23 Nikolaos Kondylidis , Jie Zou , Evangelos Kanoulas

In attempts to "explain" predictions of machine learning models, researchers have proposed hundreds of techniques for attributing predictions to features that are deemed important. While these attributions are often claimed to hold the…

计算与语言 · 计算机科学 2022-08-23 Siddhant Arora , Danish Pruthi , Norman Sadeh , William W. Cohen , Zachary C. Lipton , Graham Neubig