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Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

机器学习 · 计算机科学 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

This paper develops a theoretical model to study the economic incentives for a social media platform to moderate user-generated content. We show that a self-interested platform can use content moderation as an effective marketing tool to…

综合经济学 · 经济学 2023-04-20 Yi Liu , Pinar Yildirim , Z. John Zhang

Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…

计算机与社会 · 计算机科学 2025-10-21 Travis Lloyd , Joseph Reagle , Mor Naaman

Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

社会与信息网络 · 计算机科学 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

On User-Generated Content (UGC) platforms, recommendation algorithms significantly impact creators' motivation to produce content as they compete for algorithmically allocated user traffic. This phenomenon subtly shapes the volume and…

计算机科学与博弈论 · 计算机科学 2024-11-04 Fan Yao , Yiming Liao , Jingzhou Liu , Shaoliang Nie , Qifan Wang , Haifeng Xu , Hongning Wang

There is an ongoing debate about how to moderate toxic speech on social media and the impact of content moderation on online discourse. This paper proposes and validates a methodology for measuring the content-moderation-induced distortions…

社会与信息网络 · 计算机科学 2026-03-04 Mahyar Habibi , Dirk Hovy , Carlo Schwarz

Though detection systems have been developed to identify obscene content such as pornography and violence, artificial intelligence is simply not good enough to fully automate this task yet. Due to the need for manual verification, social…

人机交互 · 计算机科学 2020-01-07 Brandon Dang , Martin J. Riedl , Matthew Lease

Despite regulations imposed by nations and social media platforms, such as recent EU regulations targeting digital violence, abusive content persists as a significant challenge. Existing approaches primarily rely on binary solutions, such…

Generative AI has ushered in the ability to generate content that closely mimics human contributions, introducing an unprecedented threat: Deployed en masse, these models can be used to manipulate public opinion and distort perceptions,…

计算机与社会 · 计算机科学 2024-03-25 Anirban Mukherjee

Automated content moderation has long been used to help identify and filter undesired user-generated content online. But such systems have a history of incorrectly flagging content by and about marginalized identities for removal.…

Expressions of dissent against authority are an important feature of most societies, and efforts to suppress such expressions are common. Modern digital communications, social media, and Internet surveillance and censorship technologies are…

物理与社会 · 物理学 2025-09-05 Joshua J. Daymude , Robert Axelrod , Stephanie Forrest

Moderation of user-generated content in an online community is a challenge that has great socio-economical ramifications. However, the costs incurred by delegating this work to human agents are high. For this reason, an automatic system…

信息检索 · 计算机科学 2019-02-01 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…

计算机与社会 · 计算机科学 2023-08-10 Mohit Singhal , Chen Ling , Pujan Paudel , Poojitha Thota , Nihal Kumarswamy , Gianluca Stringhini , Shirin Nilizadeh

Social media has fundamentally transformed how people access information and form social connections, with content expression playing a critical role in driving information diffusion. While prior research has focused largely on network…

社会与信息网络 · 计算机科学 2026-03-13 Ziqing Qian , Jiaying Lei , Shengqi Dang , Nan Cao

As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…

计算与语言 · 计算机科学 2024-05-21 Xinyu Wang , Sai Koneru , Pranav Narayanan Venkit , Brett Frischmann , Sarah Rajtmajer

Online news outlets are grappling with the moderation of user-generated content within their comment section. We present a recommender system based on ranking class probabilities to support and empower the moderator in choosing featured…

信息检索 · 计算机科学 2023-07-17 Cedric Waterschoot , Antal van den Bosch

While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…

人机交互 · 计算机科学 2025-06-18 Lan Gao , Oscar Chen , Rachel Lee , Nick Feamster , Chenhao Tan , Marshini Chetty

In this paper, we design gross product maximization mechanisms which incentivize users to upload high-quality contents on user-generated-content (UGC) websites. We show that, the proportional division mechanism, which is widely used in…

计算机科学与博弈论 · 计算机科学 2019-07-11 Mengjing Chen , Pingzhong Tang , Zihe Wang , Shenke Xiao , Xiwang Yang

Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…

信息检索 · 计算机科学 2019-01-16 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares
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