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Generative Artificial Intelligence (GenAI) is transforming how firms create, process, and apply knowledge, yet little is known about the heterogeneity of its productivity effects across users. We report results from a randomized controlled…

人工智能 · 计算机科学 2026-05-19 Lihi Idan , Bharat Anand

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

计算与语言 · 计算机科学 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

The use of Generative AI (GenAI) tools in software development has raised questions about their impact on productivity, code quality, and developer practices. Prior research presents mixed findings, with objective analyses identifying…

软件工程 · 计算机科学 2026-05-12 Mark Looi

The applications of generative AI have become extremely impressive, and the interplay between users and AI is even more so. Current human-AI interaction literature has taken a broad look at how humans interact with generative AI, but it…

Developing user-centred applications that address diverse user needs requires rigorous user research. This is time, effort and cost-consuming. With the recent rise of generative AI techniques based on Large Language Models (LLMs), there is…

人机交互 · 计算机科学 2024-04-09 Yutan Huang , Tanjila Kanij , Anuradha Madugalla , Shruti Mahajan , Chetan Arora , John Grundy

Generative Artificial Intelligence (GAI) offers new opportunities for reconstructing these unrecorded memory scenes, yet existing web-based tools undermine users' sense of agency through disengaging and unpredictable interactions. In this…

人机交互 · 计算机科学 2026-03-16 Zhou Fang , Janet Yi-Ching Huang

Generative Artificial Intelligence (Generative AI) is a collection of AI technologies that can generate new information such as texts and images. With its strong capabilities, Generative AI has been actively studied in creative design…

人机交互 · 计算机科学 2025-02-04 Liuging Chen , Yaxuan Song , Jia Guo , Lingyun Sun , Peter Childs , Yuan Yin

Generative Artificial Intelligence (GAI) has made outstanding strides in recent years, with a good-sized impact on software product management. Drawing on pertinent articles from 2016 to 2023, this systematic literature evaluation reveals…

软件工程 · 计算机科学 2023-06-08 Nishant A. Parikh

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

综合经济学 · 经济学 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

With the advancement of neural generative capabilities, the art community has actively embraced GenAI (generative artificial intelligence) for creating painterly content. Large text-to-image models can quickly generate aesthetically…

人工智能 · 计算机科学 2024-02-12 Aven-Le Zhou , Yu-Ao Wang , Wei Wu , Kang Zhang

Context: The rapid emergence of generative AI (GenAI) tools has begun to reshape various software engineering activities. Yet, their adoption within agile environments remains underexplored. Objective: This study investigates how agile…

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…

计算与语言 · 计算机科学 2021-08-06 Navonil Majumder , Deepanway Ghosal , Devamanyu Hazarika , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…

人机交互 · 计算机科学 2025-11-25 Ziyi Xuan , Yiwen Wu , Xuhai Xu , Vinod Namboodiri , Mooi Choo Chuah , Yu Yang

Generative AI (GenAI) tools are increasingly being adopted in software development as productivity aids, since there is evidence that GenAI tools can improve individual aspects of productivity. However, productivity is multidimensional;…

软件工程 · 计算机科学 2026-04-07 Sadia Afroz , Zixuan Feng , Tyler Menezes , Katie Kimura , Bianca Trinkenreich , Igor Steinmacher , Anita Sarma

The rise of Generative AI (GenAI) tools like ChatGPT has created new opportunities and challenges for computing education. Existing research has primarily focused on GenAI's ability to complete educational tasks and its impact on student…

软件工程 · 计算机科学 2025-11-18 Rufeng Chen , Shuaishuai Jiang , Jiyun Shen , AJung Moon , Lili Wei

People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…

人机交互 · 计算机科学 2026-01-26 Riccardo Volpato , Simone Stumpf , Lisa DeBruine

The rapid development of generative AI (GenAI) models in computer vision necessitates effective evaluation methods to ensure their quality and fairness. Existing tools primarily focus on dataset quality assurance and model explainability,…

人机交互 · 计算机科学 2024-02-07 Tica Lin , Hanspeter Pfister , Jui-Hsien Wang

Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…

人机交互 · 计算机科学 2025-02-26 Anna Ravera , Cristina Gena

Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…

Responsible prompt engineering has emerged as a critical framework for ensuring that generative artificial intelligence (AI) systems serve society's needs while minimizing potential harms. As generative AI applications become increasingly…

计算机与社会 · 计算机科学 2025-04-24 Christian Djeffal