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This paper explores the potential of using Large Language Models (LLMs) to automate the evaluation of responses in medical Question and Answer (Q\&A) systems, a crucial form of Natural Language Processing. Traditionally, human evaluation…

计算与语言 · 计算机科学 2024-09-04 Jack Krolik , Herprit Mahal , Feroz Ahmad , Gaurav Trivedi , Bahador Saket

Clinical Decision Support Systems (CDSS) utilize evidence-based knowledge and patient data to offer real-time recommendations, with Large Language Models (LLMs) emerging as a promising tool to generate plain-text explanations for medical…

计算与语言 · 计算机科学 2023-10-04 D. Umerenkov , G. Zubkova , A. Nesterov

Instructions-tuned Large Language Models (LLMs) gained recently huge popularity thanks to their ability to interact with users through conversation. In this work we aim to evaluate their ability to complete multi-turn tasks and interact…

计算与语言 · 计算机科学 2023-08-04 Vojtěch Hudeček , Ondřej Dušek

Large language models (LLMs) have shown considerable potential in supporting medical diagnosis. However, their effective integration into clinical workflows is hindered by physicians' difficulties in perceiving and trusting LLM…

人机交互 · 计算机科学 2026-01-28 Yuansong Xu , Yichao Zhu , Haokai Wang , Yuchen Wu , Yang Ouyang , Hanlu Li , Wenzhe Zhou , Xinyu Liu , Chang Jiang , Quan Li

Large language models have shown success as a tutor in education in various fields. Educating patients about their clinical visits plays a pivotal role in patients' adherence to their treatment plans post-discharge. This paper presents…

计算与语言 · 计算机科学 2023-10-31 Zihao Zhang , Zonghai Yao , Huixue Zhou , Feiyun ouyang , Hong Yu

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

人机交互 · 计算机科学 2026-04-22 Selina Meyer , David Elsweiler

Open-domain dialogue systems have seen remarkable advancements with the development of large language models (LLMs). Nonetheless, most existing dialogue systems predominantly focus on brief single-session interactions, neglecting the…

计算与语言 · 计算机科学 2025-02-14 Hao Li , Chenghao Yang , An Zhang , Yang Deng , Xiang Wang , Tat-Seng Chua

Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…

计算与语言 · 计算机科学 2023-09-11 John Mendonça , Patrícia Pereira , Helena Moniz , João Paulo Carvalho , Alon Lavie , Isabel Trancoso

Large Language Models (LLMs) are increasingly utilized for mental health support; however, current safety benchmarks often fail to detect the complex, longitudinal risks inherent in therapeutic dialogue. We introduce an evaluation framework…

计算与语言 · 计算机科学 2026-03-06 Ian Steenstra , Paola Pedrelli , Weiyan Shi , Stacy Marsella , Timothy W. Bickmore

Robust therapeutic relationships between counselors and clients are fundamental to counseling effectiveness. The assessment of therapeutic alliance is well-established in traditional face-to-face therapy but may not directly translate to…

计算与语言 · 计算机科学 2024-10-10 Anqi Li , Yu Lu , Nirui Song , Shuai Zhang , Lizhi Ma , Zhenzhong Lan

This study aims to improve the efficiency and quality of career interviews conducted by nursing managers. To this end, we have been developing a slot-filling dialogue system that engages in pre-interviews to collect information on staff…

计算与语言 · 计算机科学 2024-12-24 Ekai Hashimoto , Mikio Nakano , Takayoshi Sakurai , Shun Shiramatsu , Toshitake Komazaki , Shiho Tsuchiya

Recent advances in Large Language Models (LLMs) have led to remarkable progresses in medical consultation. However, existing medical LLMs overlook the essential role of Electronic Health Records (EHR) and focus primarily on diagnosis…

人工智能 · 计算机科学 2025-06-26 Weijieying Ren , Tianxiang Zhao , Lei Wang , Tianchun Wang , Vasant Honavar

Large Language Models (LLMs) have developed rapidly and are widely applied to both general-purpose and professional tasks to assist human users. However, they still struggle to comprehend and respond to the true user needs when intentions…

计算与语言 · 计算机科学 2026-02-17 Minyuan Ruan , Ziyue Wang , Kaiming Liu , Yunghwei Lai , Peng Li , Yang Liu

Recent advances in large language models (LLMs) have shown promise for scalable educational applications, but their use in dialog-based tutoring systems remains challenging due to the need for effective pedagogical strategies and the high…

计算与语言 · 计算机科学 2024-10-28 Menna Fateen , Tsunenori Mine

Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…

人机交互 · 计算机科学 2025-03-21 Loukas Triantafyllopoulos , Dimitris Kalles

The demand for psychological counselling has grown significantly in recent years, particularly with the global outbreak of COVID-19, which has heightened the need for timely and professional mental health support. Online psychological…

计算与语言 · 计算机科学 2023-09-04 Tin Lai , Yukun Shi , Zicong Du , Jiajie Wu , Ken Fu , Yichao Dou , Ziqi Wang

Large language models (LLMs) have been increasingly adopted to support patients' healthcare-seeking in recent years. While prior patient-centered studies have examined the capabilities and experience of LLM-based tools in specific…

Discharge communication is a critical yet underexplored component of patient care, where the goal shifts from diagnosis to education. While recent large language model (LLM) benchmarks emphasize in-visit diagnostic reasoning, they fail to…

计算与语言 · 计算机科学 2025-09-22 Zonghai Yao , Michael Sun , Won Seok Jang , Sunjae Kwon , Soie Kwon , Hong Yu

Large language models (LLMs), particularly those with reasoning capabilities, have rapidly advanced in recent years, demonstrating significant potential across a wide range of applications. However, their deployment in healthcare,…

人工智能 · 计算机科学 2025-02-27 Guoxin Wang , Minyu Gao , Shuai Yang , Ya Zhang , Lizhi He , Liang Huang , Hanlin Xiao , Yexuan Zhang , Wanyue Li , Lu Chen , Jintao Fei , Xin Li