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The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

计算机与社会 · 计算机科学 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

人机交互 · 计算机科学 2025-10-27 Retno Larasati

Agentic AI systems -- Large Language Models (LLMs) augmented with planning, tool use, memory, and long-horizon interactions -- can execute complex tasks autonomously, but their multi-step trajectories introduce new failure modes that…

Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…

人机交互 · 计算机科学 2022-05-02 Q. Vera Liao , S. Shyam Sundar

We propose a maturity-based framework for certifying embodied AI systems through explicit measurement mechanisms. We argue that certifiable embodied AI requires structured assessment frameworks, quantitative scoring mechanisms, and methods…

人工智能 · 计算机科学 2026-01-09 Michael C. Darling , Alan H. Hesu , Michael A. Mardikes , Brian C. McGuigan , Reed M. Milewicz

Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

机器学习 · 计算机科学 2022-02-14 Max W. Shen

Voting is a cornerstone of collective participatory decision-making in contexts ranging from political elections to decentralized autonomous organizations (DAOs). Despite the proliferation of internet voting protocols promising enhanced…

密码学与安全 · 计算机科学 2026-03-23 Stanisław Barański , Ben Biedermann , Joshua Ellul

Modern AI systems are reaping the advantage of novel learning methods. With their increasing usage, we are realizing the limitations and shortfalls of these systems. Brittleness to minor adversarial changes in the input data, ability to…

计算机与社会 · 计算机科学 2020-11-05 Richa Singh , Mayank Vatsa , Nalini Ratha

Large Language Model-based Multi-Agent Systems (LLM-MAS) have demonstrated strong capabilities in solving complex tasks but remain vulnerable when agents receive unreliable messages. This vulnerability stems from a fundamental gap: LLM…

Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

人机交互 · 计算机科学 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…

人机交互 · 计算机科学 2020-12-23 Johan Aronsson , Philip Lu , Daniel Strüber , Thorsten Berger

The comprehension and adoption of Artificial Intelligence (AI) are beset with practical and ethical problems. This article presents a 5-level AI Capability Assessment Model (AI-CAM) and a related AI Capabilities Matrix (AI-CM) to assist…

计算机与社会 · 计算机科学 2023-05-26 Butler , Tom , Espinoza-Limón , Angelina , Seppälä , Selja

The rapid progress in Large Language Models (LLMs) could transform many fields, but their fast development creates significant challenges for oversight, ethical creation, and building user trust. This comprehensive review looks at key trust…

计算机与社会 · 计算机科学 2024-07-22 Md Meftahul Ferdaus , Mahdi Abdelguerfi , Elias Ioup , Kendall N. Niles , Ken Pathak , Steven Sloan

Large language models (LLMs) have shown promising performance across various tasks. However, their autoregressive decoding process poses significant challenges for efficient deployment on existing AI hardware. Quantization alleviates memory…

机器学习 · 计算机科学 2025-12-01 Guanxi Lu , Hao Mark Chen , Zhiqiang Que , Wayne Luk , Hongxiang Fan

In this paper, we propose "Confident AI" as a means to designing Artificial Intelligence (AI) and Machine Learning (ML) systems with both algorithm and user confidence in model predictions and reported results. The 4 basic tenets of…

人工智能 · 计算机科学 2022-02-15 Jim Davis

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

人机交互 · 计算机科学 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

Large Language Models (LLM) have taken the front seat in most of the news since November 2022, when ChatGPT was introduced. After more than one year, one of the major reasons companies are resistant to adopting them is the limited…

人工智能 · 计算机科学 2024-03-13 Carlo Lipizzi
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