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Large language models (LLMs) have exploded in popularity due to their ability to perform a wide array of natural language tasks. Text-based content moderation is one LLM use case that has received recent enthusiasm, however, there is little…

人机交互 · 计算机科学 2024-01-18 Deepak Kumar , Yousef AbuHashem , Zakir Durumeric

While there have been extensive studies in code generation by large language models (LLM), where benchmarks like HumanEval have been surpassed with an impressive 96.3% success rate, these benchmarks predominantly judge a model's performance…

软件工程 · 计算机科学 2024-05-24 Ricardo La Rosa , Corey Hulse , Bangdi Liu

Large Language Models (LLMs) interact with millions of people worldwide in applications such as customer support, education and healthcare. However, their ability to produce deceptive outputs, whether intentionally or inadvertently, poses…

计算与语言 · 计算机科学 2025-10-17 Marwa Abdulhai , Ryan Cheng , Aryansh Shrivastava , Natasha Jaques , Yarin Gal , Sergey Levine

Sensitive information detection is crucial in content moderation to maintain safe online communities. Assisting in this traditionally manual process could relieve human moderators from overwhelming and tedious tasks, allowing them to focus…

Recent research on large language models (LLMs) has demonstrated their ability to understand and employ deceptive behavior, even without explicit prompting. However, such behavior has only been observed in rare, specialized cases and has…

计算与语言 · 计算机科学 2025-06-24 Laurène Vaugrante , Francesca Carlon , Maluna Menke , Thilo Hagendorff

In the online public sphere, discussions about immigration often become increasingly fractious, marked by toxic language and polarization. Drawing on 4 million X posts over six months, we combine a user- and topic-centric approach to study…

社会与信息网络 · 计算机科学 2025-07-30 Una Joh , Yiqi Li , Jeff Hemsley

Large Language Models (LLMs) are increasingly deployed to resolve real-world GitHub issues. However, despite their potential, the specific failure modes of these models in complex repair tasks remain poorly understood. To characterize how…

软件工程 · 计算机科学 2026-05-13 Yanjie Jiang , Yian Huang , Guancheng Wang , Junjie Chen , Hui Liu , Lionel Briand

Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…

The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Conversational channels are changing the landscape of hybrid cloud service management. These channels are becoming important avenues for Site Reliability Engineers (SREs) %Subject Matter Experts (SME) to collaboratively work together to…

计算与语言 · 计算机科学 2020-10-13 Suranjana Samanta , Ajay Gupta , Prateeti Mohapatra , Amar Prakash Azad

Toxicity detection in multimodal text-image content faces growing challenges, especially with multimodal implicit toxicity, where each modality appears benign on its own but conveys hazard when combined. Multimodal implicit toxicity appears…

多媒体 · 计算机科学 2025-05-21 Shiyao Cui , Qinglin Zhang , Xuan Ouyang , Renmiao Chen , Zhexin Zhang , Yida Lu , Hongning Wang , Han Qiu , Minlie Huang

Automatic detection of toxic language plays an essential role in protecting social media users, especially minority groups, from verbal abuse. However, biases toward some attributes, including gender, race, and dialect, exist in most…

计算与语言 · 计算机科学 2021-06-15 Yung-Sung Chuang , Mingye Gao , Hongyin Luo , James Glass , Hung-yi Lee , Yun-Nung Chen , Shang-Wen Li

Peer review is crucial for advancing and improving science through constructive criticism. However, toxic feedback can discourage authors and hinder scientific progress. This work explores an important but underexplored area: detecting…

To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. This reactive paradigm of…

计算机与社会 · 计算机科学 2022-12-01 Charlotte Schluger , Jonathan P. Chang , Cristian Danescu-Niculescu-Mizil , Karen Levy

Large Language Models (LLMs) are increasingly deployed to curate and rank human-created content, yet the nature and structure of their biases in these tasks remains poorly understood: which biases are robust across providers and platforms,…

社会与信息网络 · 计算机科学 2026-04-20 Nicolò Pagan , Christopher Barrie , Chris Andrew Bail , Petter Törnberg

One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks. In this work, we introduce the task of predicting from the very start of a conversation whether it will…

Large Language Models (LLM) are increasingly integrated into everyday interactions, serving not only as information assistants but also as emotional companions. Even in the absence of explicit toxicity, repeated emotional reinforcement or…

计算与语言 · 计算机科学 2026-01-23 Jihyung Park , Saleh Afroogh , David Atkinson , Junfeng Jiao

The rise of decentralized social networks (DSNs), and in particular the rapid uptake of the Fediverse (e.g., Pleroma, Mastodon, Lemygrad), introduces new challenges in content moderation. Independent instances host their own data, follow…

社会与信息网络 · 计算机科学 2026-05-21 Pantelitsa Leonidou , Nikos Salamanos , Sotiris Gypsiotis , Michael Sirivianos

Conversation forecasting tasks a model with predicting the outcome of an unfolding conversation. For instance, it can be applied in social media moderation to predict harmful user behaviors before they occur, allowing for preventative…

计算与语言 · 计算机科学 2024-10-22 Anthony Sicilia , Malihe Alikhani

Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…

计算与语言 · 计算机科学 2023-02-21 Meng Ye , Karan Sikka , Katherine Atwell , Sabit Hassan , Ajay Divakaran , Malihe Alikhani