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相关论文: Citations and Trust in LLM Generated Responses

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LLM-driven conversational AI is beginning to disappear into the background, shifting from something used directly towards something increasingly integrated into existing workflows. In the process, markers of origin and training are smoothed…

人机交互 · 计算机科学 2026-05-15 William Seymour , Adam Jenkins , Mark Cote , Jose Such

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

While Large Language Models (LLMs) are rapidly integrating into daily life, research on their risks often remains lab-based and disconnected from the problems users encounter "in the wild." While recent HCI research has begun to explore…

计算机与社会 · 计算机科学 2025-09-12 Lingyao Li , Renkai Ma , Zhaoqian Xue , Junjie Xiong

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

人机交互 · 计算机科学 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

人机交互 · 计算机科学 2020-03-24 Ziang Xiao , Michelle X. Zhou , Q. Vera Liao , Gloria Mark , Changyan Chi , Wenxi Chen , Huahai Yang

This mixed-methods inquiry examined four domains that shape university students' trust in ChatGPT: user attributes, seven delineated trust dimensions, task context, and perceived societal impact. Data were collected through a survey of 115…

人机交互 · 计算机科学 2025-07-08 Kadija Bouyzourn , Alexandra Birch

For online health communities, community trust is paramount. Yet, advances in Large Language Models (LLMs) generating advice may erode this trust, especially if users cannot identify whether LLMs have been used. We investigate the…

人机交互 · 计算机科学 2026-04-22 Yefim Shulman , Agnieszka Kitkowska , Mark Warner

The increasing popularity of Large Language Models (LLMs) in recent years has changed the way users interact with and pose questions to AI-based conversational systems. An essential aspect for increasing the trustworthiness of generated LLM…

计算与语言 · 计算机科学 2024-10-23 Juraj Vladika , Luca Mülln , Florian Matthes

In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…

计算与语言 · 计算机科学 2023-10-23 Shehzaad Dhuliawala , Vilém Zouhar , Mennatallah El-Assady , Mrinmaya Sachan

The integration of generative AI into information access systems often presents users with synthesized answers that lack transparency. This study investigates how different types of explanations can influence user trust in responses from…

信息检索 · 计算机科学 2026-01-22 Weronika Łajewska , Krisztian Balog

In recent years, generative AI has undergone major advancements, demonstrating significant promise in augmenting human productivity. Notably, large language models (LLM), with ChatGPT-4 as an example, have drawn considerable attention.…

人机交互 · 计算机科学 2024-01-23 Sida Peng , Wojciech Swiatek , Allen Gao , Paul Cullivan , Haoge Chang

The fundamental principles, potential applications, and ethical concerns of ChatGPT are analyzed and discussed in this study. Since ChatGPT emerged, it has gained a rapidly growing popularity, with more than 600 million users today. The…

其他计算机科学 · 计算机科学 2023-08-15 Ioannis D. Apostolopoulos , Mpesi Tzani , Sokratis I. Aznaouridis

Auditing plays a pivotal role in the development of trustworthy AI. However, current research primarily focuses on creating auditable AI documentation, which is intended for regulators and experts rather than end-users affected by AI…

计算机与社会 · 计算机科学 2023-05-31 Nicolas Scharowski , Michaela Benk , Swen J. Kühne , Léane Wettstein , Florian Brühlmann

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

人工智能 · 计算机科学 2025-10-20 Allen Daniel Sunny

Large Language Models (LLMs) and Large Reasoning Models (LRMs) are increasingly used for critical tasks, yet they provide no guarantees about the correctness of their solutions. Users must decide whether to trust the model's answer, aided…

人机交互 · 计算机科学 2026-05-19 Vardhan Palod , Upasana Biswas , Subbarao Kambhampati

The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

计算机与社会 · 计算机科学 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

人机交互 · 计算机科学 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…

计算机与社会 · 计算机科学 2025-08-15 Chengen Wang , Murat Kantarcioglu

As generative AI systems are integrated into educational settings, students often encounter AI-generated output while working through learning tasks, either by requesting help or through integrated tools. Trust in AI can influence how…

人机交互 · 计算机科学 2026-04-16 Griffin Pitts , Neha Rani , Weedguet Mildort

With the advancement of conversational large language models (LLMs), several LLM-based Conversational Shopping Agents (CSA) have been developed to help customers smooth their online shopping. The primary objective in building an engaging…

计算与语言 · 计算机科学 2025-05-14 Jingying Zeng , Hui Liu , Zhenwei Dai , Xianfeng Tang , Chen Luo , Samarth Varshney , Zhen Li , Qi He